5 star hotels in Puerto Plata

Really enjoyed our stay with the Marien. The staff is very helpful and friendly. The buffet had many great choices which changed daily. The room was kept clean daily. The beach is fabulous with plenty of lounges and day-beds for VIP. The beach bar was very handy too. Beware the locals on the beach who constantly try to take you too their market. They are friendly and will back off, but there are many...

I stayed 1 months in all-inclusive Hotel Marien from Puerto Plata and I find it as underrated by previous tourists even the average was 3.9 by 4 stars. Fast check-in, very clean room end environement, hot water at all time, air conditionig working perfectly, vera really large and clean pool and nice beach, three bars well supplyed, good food at the buffet and a la cart restaurant served by friendly...

We stayed here for 7 days for our honeymoon. The location is amazing - being only 20 minutes from the airport. The location was beautiful. We received amazing service, especially from Roberto, the drinks were nice and strong. The shows every night were also great. Our housekeeper Grisselda was also fabulous. Our room was impeccable every afternoon when we returned. The food is nothing fancy, but as...

Spent the week here! The staff were all kind and helpful. The rooms were clean and had the basic necessities. The food is very very slim, I lived off of potato’s, rice and fruit for the week. Even at the restaurants it was nothing fancy, but also remember we’re in the Caribbean! The pool was nice but the beach was very disappointing. There was garbage and seaweed everywhere. Overall it was not a bad...

Overall it was great, but at some point the AC in my room did break. Asides from the the service from everyone was impeccable our roomkeeper Maritza was phenomenal and very attentive to us!! Gracias Maritza! Do not buy your souvenirs at the hotel i bought 6 bracelets that totaled to 2500 DOP which is equivalent to around 40 bucks. not worth it go into the city for souvenirs

Place has a very amazing view between beach and mountains, mattresses are a little to hard, all the employees were very nice and helpful, pool is big and well maintained, my boyfriend only had an issue with a cleaning lady that she wouldn’t let him go in the bathroom without a towel just because he was wet. Best days to go are on weekdays, once Friday arrives is like a circus. But our overall experience...

Entertainment team is awesome. Monkey and Skinny are the best. Constantly making you laugh and doing funny gestures. The beer tasted good except for the one keg was skunky. I think it was in the sun too long. Bartenders and drinks were awesome. A bit of a long wait at the snack bar so we went there when we needed a sun break. The chicken and burgers were awesome. Anne Marie in the buffet was always...

From the moment we arrived it was great, the front desk very friendly, accommodating and helpful, our room wasn't ready when we arrived but shortly afterwards we were escorted to our room with our luggage, the room was beautiful, clean and air conditioning worked well but there was a bit of a musty smell, it was on the 1st floor which we requested but I quickly decided that I wanted to be in another...

My wife and I spent a week at the resort for our honeymoon, and from the moment we arrived, the experience was incredible. We booked a private transfer from the airport, which I highly recommend to avoid the chaos at check-in and to increase your chances of a room upgrade. Our arrival was quick and stress-free, and it set the tone for a fantastic stay. The true highlight of this resort is the Dominican...

The meal was great and the accommodation was close to the sea. What is unfortunate is that the room settings were not fully prepared upon arrival, including toiletries, refrigerator, drinks, etc.

Its cool, small, but the attention and atmosphere was good.

The love of all the staff and the excellent treatment makes the stay at Senator Puerto Plata magical. Thank you so much.

Pool had tile falling out, ac didn’t work in our suite, faucet was broken, phone didn’t work, needed help opening our safe… all requested multiple times and never fixed. Food was ok, Italian was really good. Beach was nice but small

Let’s start off by saying entertainment team, beach and pool reserved restaurants are good! Now the rooms are humid do not drink the filtered water I got extremely sick as well as many others at the resort they gatekeep the water bottles and won’t provide it to you at all!!! Front desk is very stand off ish and rude the rooms have bugs buffet food nasty just overall wouldn’t go back again would go...

food everywhere and many many activities for adults and kids, staff was very nice had no problems my stay was great, loved that the balcony of the room had a place to hang clothes for after you get out the pool, would definitely visit again it was fun

This was honestly a 5 star stay. The staff was amazing- they were personable, attentive, and overall just made you feel very welcomed. Usually I don’t care for all inclusive resort food, but I really really enjoyed the food here. Everything was flavorful and abundant. We stayed for New Year’s Eve and it was done very very nicely. There was a lot of thought and effort that was put in for the guest to...

I loved my stay at Iberostar Waves Costa Dorada. My check-in was a little rough at first because my room was mixed up with my in-laws’ room and one of the keys wouldn’t open. However, the staff fixed everything quickly, and after that, it was smooth sailing. The room was perfect—very clean and comfortable—and they even had an extra bed ready for my son. The staff was amazing from check-in to check...

The property is nice but a little older than anticipated. It is very well maintained. Staff was very nice and will to help with any situation especially Perla and Migel. Perla was an angel. We would have loved more Dominican dishes and some ginger ale as a soda option.

The room was great; the staff were wonderful and helpful. We appreciated the all inclusive package very much and found joy in walking on the beach

Air conditioning was superb. We had to turn it off on actions. Staff was excellent and the bar was great.

Excellent family vacation, eco-friendly location, super fantastic entertainment and attention to the team at the hotel.

The rooms were great. Lots of beach chairs. Christmas dinner was great. Foam pool party. 7 waterfalls trip. Coffee shop was great. If they could fix the mini putting and have putters instead of irons to putt with that would be great. Mexican restaurant was great

Room didnt have enough light food was good drinks were not it but it was ok staff was good

Stayed as a family of 8 with 2 people per room one room seemed very clean but one had a very strong uncomfortable molding piping smell 2 rooms only had a lamp as lighting not sure if it was set that way but pretty dim when getting ready loved the double shower heads very convenient when rushing to get ready only problem water went out to closet and wet luggage even having the small tower on floor was...

A nice place to have a restful vacation with many amenities for those who want to have a bit more fun. Clean and very comfortable rooms. the beach area was not that impressive maybe due to the time of the year but overall worth going

We have been here many times. It’s always been one of our favourites. It’s clean, people are great, food is ok, with decent selections, and 3 good choices for a la carte restaurants. They have an interactive restaurant as well. Sun club is usually worth it in my opinion. Unfortunately, the resort was closing the day we checked out. We could tell that our usual service and expectations were less than...

The best little resort we have been too. We have been here 4 times and just love it and very very sad that it has closed. All of the Staff are just wonderful, friendly and nice. We stayed in the Sun Club Adult section which was the best. private bar, private pool, room service. We are going to miss it very mush

Excellent resort- beautiful scenery and flowers. The staff at the Sunclub were excellent especially Julissa and Nichole. Elizabeth at the buffet great service and always knew what you needed. The Coco Cafe was great - the cappuccinos were fantastic. So sad that Sunscape is closing.

This is my second time to Sunscape and am very sad to hear it is closing. The staff is very friendly, attentive and helpful. Jordany is awesome!!! Great service I’m gonna miss this place a lot but also gonna miss the people who are working down there Bombom is also great and Luis thanks guys

We found stale, slimy and smelly watermelon and beans in the buffet multiple times. We also saw completely dried up pancakes and other meat and items like chicken coz they were directly placed on a hot surface. Other than food, the place was clean and reasonably priced.

Everything about our stay at Playabachata was excellent from start to finish. The service was outstanding — the staff was friendly, attentive, and always willing to help with a smile. From check-in to check-out, we felt truly welcomed and taken care of. The resort was clean, beautiful, and well maintained. The food was delicious with great variety, the drinks were always available, and the entertainment...

I loved it here. The staff was great, every room had a balcony, the buffet had enough variety. Plenty of bars during the day and entertainment at night.

I really enjoyed the food, and so did my family.

Playa Bachata resort is a 3 star experience. If you want a low cost all inclusive getaway, this place works. Don't expect high-quality food, drinks, or activities and you won't be disappointed. The staff, as in all DR resorts, are very kind and helpful. The check-in process was a little slow; which is odd because I was the only one at check-in. The room was clean, but the furnishings were very dated...

The pool and beach were great. The room was not. Slippery floor in bathroom, tub was a slippery death trap. AC dripped onto the floor, no iron, sheets were dirty. Food was MEh. I've been here before, and the experience was great. This time, it was below average and it felt like they were pushing for folks to go to the Senator next door. It was like they downgraded on purpose to showcase the other hotel

It was great, the buffet could be better and the nightly shows too.

What an amazing resort! The food and the staff are fantastic and I can’t wait to return. The entertainment staff Henry and Carlos keep the resort laughing and make sure you are enjoying yourself. The staff in the club room Olvi , Santa make the best drinks and give top notch hospitality! Can’t forget Alendrea and Benito at the pool Bar and the housekeeping staff. Despite a few days of rain we had a...

My first experience at this resort exceeded all my expectations It was clean, friendly, loads of entertainment with delicious food and drinks. I really enjoyed the yoga classes with Cathy and the aqua fit with Henri . I would def come back to this resort

This resort exceeded my expectations in every way ! Great food. Friendly Staff. Clean rooms. Lots of great entertainment and I really enjoyed the daily yoga and fitness classes. The staff really go out of their way to make everyone’s vacation great. I highly recommend this resort ! I can’t wait to return.

What a week! It was a great time relaxing, very well organized. I have to say the entertainers, Henry and Carlos know how to get you moving and involved! What a great couple of guys. Pool bar was good, and drinks were definitely a hit. Buffet was always different with selections

To start off my experience at Gran Ventana was wonderful because the staff was nice, pleasant and took the time to speak with you. The buffet was good, the food was more on the American side some days. But I like that each day was something different to eat. My issue was with the wifi. WiFi in the room and around the resort was very spotty. Some people had issues connecting to the wifi in their room...

I highly recommend VH Gran Ventana! My family and I had a great time . The animation team—Carlos, Bryan, and Juan Carlos—were incredibly friendly and made sure we had a great experience. Thank you to the bartender, housekeeper, and staff! :) You all were amazing, hoping to come back!

The rooms are standard and clean, no issues with the AC or water. The food was 8/10. The best thing about this resort was the staff. Timéo and Esther in specific were so kind to us and really made the trip so much better. They treat you like friends rather than just visitors. There are also almost always activities going on around the pool and at the beach which are super fun, you’ll never be bored...

I recently stayed at Viva Heavens in the Dominican Republic, and I have to say, it was an amazing experience! The resort was impeccably clean, and the atmosphere was so quiet and peaceful—it felt like a true escape from the hustle and bustle. As a dietitian myself, I was particularly impressed with the healthy options they provided in their dining offerings. It’s clear they put thought into catering...

I stayed at this resort for spring break with my roommates, and unfortunately our experience was very mixed. First, the positives: the resort itself is absolutely gorgeous. The grounds are beautifully maintained, the beach is stunning, and it truly looks like a postcard. Making reservations for the à la carte restaurants was also very easy, which we appreciated since that can sometimes be stressful...

Viva Heavens by Wyndham in Puerta Plata is a great choice if you have HIGH EXPECTATIONS and a MEDIUM BUDGET. Resort outperforms on all areas for the price. There are more luxurious all-inclusive resorts, but for the price, Viva is OUTSTANDING. Positives: -In the gated, guarded, massively large Playa Dorado resort area. -All the basics of a full service all inclusive but on a small, lower budget scale...

We got the higher end room, nice and confortable. Even if it's outdated, it's big and very clean. The food was excellent. With 4 restaurants (the Puebla being my favorite ! ) and a buffet with different themes every nights, we had plenty of choices. The beach is a 6 min walk from the pool and the complex. It's a nice walk on a path thru a jungle like forest with a big pond with turtles, fishes and...

Room 4104 The bar fridge needed to be stocked but the cleanliness of the room was very well kept. The air conditioning was working very well.

I had an amazing time at BlueBay Villas. It was quiet and relaxing. Food was great and had a lot of options. I especially enjoyed the entertainment. Shoutout to Lizbeth! They made me feel welcomed and I enjoyed their energy. The bartenders were amazing especially the older man at the beach bar! The chef at the beach bar was amazing as well and incredibly friendly. The staff really made the stay feel...

Room was dirty and old, it was damp from rain entering the door, blow dryer fell from wall and never fixed. Food wasn’t good.

The entertainment staff had a lot of energy and made sure to involve the public in the activities they had to offer. Also, the spa staff was amazing; the massages, the attitention and the positive and calm attitude created the perfect atmosphere to relax. Definitely will come back.

Room was very clean, staff was fabulous Older resort, but kept up. Air conditioner in room very loud Ai

The place is perfect for relaxing, it just lacks variety in the food, otherwise everything is fine.

Really great service, love entertainment, every day different game, love the diversity of the music. Free alcoholic beverages, as much as you want. Big shows every nights about different countries culture. Food is amazing different taste of every country, free restaurants with reservations, china food, Italia and seafood. Security guards everywhere as well cameras. Comfortable rooms with fridges rechargeable...

I live in Puerto Plata for a year now but on weekends, my husband and I travel all over the Dominican Republic to different resorts., hotels, and Airbnb. Road trips!!!! FYI....I’m staying at this resort as I write this for 2 nights,3 days. This is night ONE. Friday! 1. The guy at the front desk upgraded our room for free with a king size bed. Thank you kind sir. 🤩 2. Shower above us leaked, flooded...

Amazing resort.. the service and food was spectacular. our server was the absolute best. the staff was friendly and incredibly helpful.. there was a few people selling souvenirs.. they weren’t too aggressive which was nice. they sold cigars, bags, scarves at a reasonable price. surprisingly they offered cigar samples which was very nice. i would definitely go back again

The food is outstanding, the facilities and the staff are phenomenal and the setting is lovely. Transportation to and from the beach, where you have dedicated bar facilities as well as food. However, it is as advertised: quiet. The entertainment shuts down at 11pm, so if you're inclined to want to want to stay up late, you'll have to find ways to entertain yourself. Overall very good, but I'll go back...

My brothers and I spent 5 nights here and we enjoyed it. The rooms were nice, clean and cool. The food was nice and tasty. The staff by far was the best part about this resort. Very friendly, very attentive, and always willing to help. The pool area was nice and being an adults only resort it was quiet and serene. The beach is only a 5 minute walk or they have a shuttle take you there. They have breakfast...

Just returned from a week here (1-8 Jun), the low season! We were in search of quiet and relaxing and that's exactly what we got. The first 5 days we were there, there were definitely less than 50 other people. Service was excellent, food quality was excellent and varied. The entire resort was constantly being cleaned and security was patrolling at all times to give you that extra sense of safety...

Pros: Really quiet and cozy. Clean. Friendly stuff. Really friendly stuff. Bell boys are helpful, desk stuff are really nice. Kitchen stuff is also really nice. I couldn't eat my food there and brought my own food. They kept all my food in their fridge and heated it up for me before the meals (was more than happy to tip them for the great service). Beach is amazing. Have a small pool, but we spent...

Great location, very safe, close to the beach - food excellent - staff very friendly

The place is always clean, and amazing beach!

Cleanliness is the most outstanding quality. I think the facilities need an upgrade.

Beautiful location on the beach and golf course. Rooms are old and vastly different from new condos there. But it's still a good hotel for the price. The restaurant and all staff are excellent, great food and service. Benny at the bar is exceptional!

The staff are very friendly and helpful! This hotel is older so one should expect to find an older pool, older sliding doors and bath tubs etc. I was not planning to need to spend the night in Puerto Plata but I am definitely thinking about planning a trip back to stay here again!

Older facilities, but nice and clean. The facilities (room) was dated, but mostly worked fine. The restaurant was good/friendly/clean. The beach-side restaurant was under construction (being renovated).