Marina Wadi Degla Hotel in Ain Sokhna

This is a Complaint about My Recent Stay at Marina Wadi Degla

I am writing to express my extreme dissatisfaction with my recent stay at Marina wadi degla My experience was far from satisfactory, and I believe it is my responsibility to bring to your attention the numerous issues I encountered during my time at your establishment.

Firstly, I was disappointed to find out that the main pool at the hotel was off-limits to guests. Additionally, the limited area designated for swimming in the sea was not at all conducive to a pleasant experience. As a guest, I expected to have access to standard amenities like the main pool, and the restrictions imposed were highly inconvenient.

Furthermore, the situation at the marina was equally disheartening. Guests were not allowed to use the marina or even walk on it, which significantly limited the leisure opportunities available during my stay. This restriction seemed unreasonable and deprived me of potential enjoyment during my vacation.

The state of the hotel rooms was utterly unacceptable. The rooms were disgusting, in dire need of maintenance and proper cleaning. The overall lack of cleanliness left a lasting negative impression on my entire stay. As a paying guest, I expected a clean and well-maintained environment, but unfortunately, this was not the case.

The resort's lack of activities was another major drawback. I had hoped for a fulfilling and enjoyable experience during my stay, but the scarcity of recreational options left me feeling bored and dissatisfied throughout my visit. A variety of activities and entertainment are essential to providing a wholesome guest experience, which, unfortunately, was missing at your resort.

my stay at marina wadi degla was one of the worst experiences I have encountered in all my travels. I regret choosing your hotel and wish I had opted for another resort nearby, which, I believe, would have been a far better choice. The way the hotel treats its guests is appalling, and I felt discriminated against, which is absolutely unacceptable.

I strongly advise against staying at your hotel to anyone who asks for my recommendations. It is evident that there is a lack of care and consideration for guests' needs and comfort, making it an unsuitable place for anyone seeking a pleasant and enjoyable vacation.

I believe it is crucial for hotel management to prioritize the satisfaction of their patrons. I also hope that appropriate measures are taken to prevent any further discrimination or mistreatment of guests.
Please see attached pictures