Comfort Aparthotel Frejus La Tour De Mare in Frejus

Update as the manager bellow answered: Not only the receptionist didn’t apologise, as both me and my partner can confirm, neither did she although i understand now that she was there! Pictures don’t lie and if the room looked like that I cannot Imagine how the kitchen looks (given the mention of the offered breakfast). You can better see the staff attitude in their answer. Lying on the apologising snd forgeting to mention they offered a possibility to change but only in the next day, meaning we would have had to sleep in that filth (at no point anyone mentioned sending a cleaning lady for example)

The room we were given was absolutely filthy, the fridge was smelly and had something yellow leaked all over, there was no soap in the bottles on the sync, it was stained everywhere. My dog found a very strange and dirty plastic object under the couch. What surprised me the most was the attitude if the man at the reception, who although offered to change the room (starting tomorrow if it is possible) has not even once apologised. I am not sure if the reviews are real as I see the cleaness and the staff being praised but our experience was not pleasant at all .It looks nothing like in the pictures , it is absolutely filthy and this is not a 4 star hotel in any unniverse. It also costs more than 200 a night.