Sure Hotel by Best Western Wilhelmshaven City in Wilhelmshaven
✅ Restaurant praised for good food, attentive and friendly service by staff member Laura ✅ Rooms described as spacious despite vintage style ✅ Central location near station and shops convenient for travelers ✅ Staff generally friendly and able to speak English fluently ✅ Free bike rentals and free parking appreciated ✅ Breakfast buffet described as simple but serviceable and good ❌ Some guests noted small single beds and only one small towel provided ❌ Several reviews mention outdated furniture and decoration ❌ Thin walls leading to noise disturbances from adjacent rooms ❌ Bathrooms reported as small and room cleanliness inconsistent ❌ One review criticized lack of English spoken and no room cleaning ❌ Food quality in the restaurant received mixed opinions
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Description
Sure Hotel by Best Western Wilhelmshaven City is a three-star hotel constructed in 1905 and renovated in 2000, combining historical architecture with modern amenities. Guests can select from a wide variety of room types including Standard, Comfort, Business, Deluxe, and Apartments with up to two bedrooms, some offering courtyard views. The hotel provides practical services such as 24-hour front desk, free WiFi, free parking, a restaurant, bar, and bike rentals at no cost. Family rooms and pet-friendly accommodations are available, with a small fee for pets. While the rooms retain a vintage style reflecting the building's history, they are generally spacious, though bathrooms tend to be smaller. The hotel receives an overall guest rating of 8.2 out of 10 with cleanliness, amenities, location, and service all rated around 8. Expect a balance of historical charm and functional comfort during your stay.
Location
The hotel is centrally located at Valoisstraße 1 in Wilhelmshaven, just 315 meters from the Kaiser Wilhelm Memorial, a notable local landmark. The central bus station is a two-minute walk away, providing convenient transport options. Strandbad Klein Wangerooge beach is within 1.7 kilometers, easily reachable on foot. For travelers arriving by air, Bremen Airport (BRE) is approximately 68 kilometers from the hotel. The location offers easy access to the city’s shopping district and is praised for being close to both transport and leisure facilities.
Tips
- Request a room on a higher floor or away from neighbors to reduce noise from thin walls.
- If you plan to eat at the hotel restaurant, note that opinions on food quality vary; breakfast generally receives better reviews.
- Parking can be limited onsite, so consider using the nearby street parking options mentioned by guests.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Fee: €10.00 (approx. US$11.61) per pet per night
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 14:00-21:30. Check out time: 11:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Terrace
- Fire Extinguisher
- Allergy-free rooms
- Non-smoking rooms
- Room service
- Family room
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Packed Lunches
- Bottled water
- Free Wi-Fi
- German
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Parking
- Next to the beach
- Fax and copy machine
- Meeting and presentation facilities
- Family/Kid Friendly
- Pets allowed
The nearest beach is located on the distance of 1700 m. It takes 26 minutes To the beach!
Video: City Hotel Valois, Wilhelmshaven, Germany | Vacations In Europe
Map
Reviews
Very convenient for the station and the shops
And the location 25 minutes from the beach is amazing.
I'll update the review after leaving
Excellent experience! Staff spoke English very fluently and location was perfect. Clean and comfortable. Felt safe as a solo female traveler.
The room smells unpleasant and the bed is not comfortable. The furniture and decoration of the room are very old.
4 out of 5 is definitely not true for this hotel.
POIs near hotel
Frequently asked questions about Sure Hotel by Best Western Wilhelmshaven City
Are pets allowed at Sure Hotel by Best Western Wilhelmshaven City?
Yes, pets are allowed on request with a fee of approximately €10.00 per pet per night.
What types of rooms are available at this hotel?
Room types include Run of House; Standard, Comfort, Business, Deluxe rooms; Family rooms; and Apartments with up to two bedrooms, some with courtyard views.
Is breakfast included in the room rate?
Breakfast is served buffet style and available Monday to Friday 06:00-10:00, Saturday and Sunday 07:00-10:00. Additional breakfast fees must be paid at the property.
How far is the hotel from the nearest beach?
Strandbad Klein Wangerooge beach is 1.7 kilometers away, accessible by foot.
What languages does the staff speak?
Most staff speak English fluently, though one review noted a lack of English in some cases.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 153 USD The best time to book is June 20, with rates starting from 153 USD




















































































































