Kapitäns-Häuser Breege in Breege

We booked a 22 square meter room, but the one we were given is barely 10. The receptionist refused to acknowledge that the pictures shown on the website of the room we booked are a far, far cry from reality. The earliest option for breakfast was at 10 am, and we were literally shouted at for asking how nothing earlier was possible. After registering our car, the hotel parking was completely full, forcing us to park in a way that blocked another car. We hope we don't get towed before our planned early morning departure. Probably the worst experience I've had with a hotel, and I travel a lot. Deciding to travel during the pandemic is not easy, but we wanted to celebrate our first wedding anniversary. This hotel makes that decision feel like a big mistake, and puts a dark stain on what was a very important day for us.

EDIT TO ORIGINAL POST: The hotel has moved us to a much larger room, facing the water, with a balcony, which has been an extremely welcome change. We appreciate the effort they made to do this. I would suggest the original room we were given be offered in a different price category. It makes quite a poor impression compared to the description provided of the standard double room. Perhaps an update of the hotel, room, and parking descriptions on various websites that provide booking opportunities would help to avoid miscommunications and disappointments.

Unfriendly staff, and no brekki