Hotel Heldt in Bremen

Inaccurate description Expedia vs the actual hotel. Free breakfast in Expedia but hotel says No. Tried explaining the situation to the hotel but.... they said " system problem". They told us not all person booked get breakfast???. We booked with kids? On our Expedia confirmation, it says free breakfast and not the other way around! We were told to talk to Expedia again. Which everyone know it takes time. The Hotel is actually decent, they have good breakfast. But when someone booked a confirmed booking, that should be accepted. instead, we got the run around. and were told to pay breakfast for our kids. Nahh... either way. We still got charged even though we decided not to use it the 2nd day.

The hotel is splittet into 3 buildings.
I stayed in one of the cheaper / standard rooms. Wifi was ok but the heater in the bathroom was quiet rustet . But my main complain is that in the building where my room was located the walls were thin like paper. I could understand the discussion of my neighbors. If your room is in a different building it might be different.
But that's the reason why I can't recommend that hotel at least if you are booking one of the standard rooms.

Breakfast was good.

The stay at Hotel Heldt was okay, but I won't go there again. The keybox did not work so someone had to come and open it for me, I didn't have to wait long but I had to. Then on the second day the toilet flush did not work so I had to call someone again. The guy said that it happened before - then why not fix it so it doesn't happen again? On the third day the housekeeping took away my towels and forgot to bring back a new small towel. They told me the small ones weren't delivered that day - but I had to ask and then they could have just left my old small towel there. The breakfast is okay if you don't have high expectations but I've seen hotels with a way better one for almost the same price. The tablecloth was not changed after breakfast, the guy (who was wearing working pants just like an electrician or so - not suitable for service staff) just took everything and put the dirt away with his hands. That is unacceptable, especially looking at the fact that Corona is still a topic (and therefore they do not offer the breakfast as a buffet but hand you the things you want). Been to many hotels but that was definitely the worst - sorry to say so.