Annaliza Aparthotel in Ypsos

Real life Inbetweeners movie Hotel scene - What a dump. Terrible place, the rooms were old and dated. Unclean, bins were not emptied everyday when they were emptied it wasn’t until about 3-4pm disgusting. We have time stamped pics for proof. Plug sockets hanging out the wall. Totally unsuitable for children. The place is marketed as family hotel. Absolute rubbish. We would never return this hell hole. We spoke with numerous other holiday goers staying there who expressed their concerns too. As it was their first and last time staying here as is ours. The place often smelled of sewage and the staff are so rude and unhelpful. We stayed 10 days and the sheets were never changed once and we only had the towels changed 2 times.. however the towels were all stained and dirty. It’s disgusting. Also you have to put your used toilet roll in a small broken bin which doesn’t get emptied everyday as marketed. MOSQUITOES GALORE - bugs everywhere absolute filthy accommodation. The beds were like slabs of concrete and so uncomfy. You have to balance the kettle on a shelf to plug in and use. Also the pool filter loud noise going off constantly sounds exactly like the NuNu from the Teletubbies only gets turned off about 10pm. Children weren’t aloud inflatables in the pool. Also.. all the loungers are tired and broke. We got some out on the grass and a woman come over and said I best clear all the cat poo up which is everywhere on the grass. Pool table was broke. The WiFi barely works. No entertainment. The place is in need of a massive refurb and new ownership.

Booked 6 months in advance, when I called to see if we had an apartment by the pool, the manager said ( we are fully booked, and there is people that requested before you )
The complex wasn’t fully booked we are at the end of the season they close on the 3rd of October ,and I also asked one of the staff members and they weren’t even 50% booked. And when we arrived we could see there were apartments by the pool empty.
He gave us a room that faced, a building with homeless people living there, very scary view to the point we never opened the balcony of any of the rooms.
There is power cuts and water cuts daily.
They didn’t clean or changed our bed linen in 5 nights we stayed there.
They changed towels once, because I went to ask them as the towels were wet.
The manager it is very nasty person who won’t help with absolutely anything, we had a late flight leaving at 10pm and we knew there was a couple staying in the complex in the same flight who was told they could stay in their rooms a bit late and do the check out later, but to us the manager said, we had to leave at 10am.
Personally I believe the manager of that place was rude, and not providing any customer service. Not a very good experience, will never come back to that place, I felt we were in a complex in a 3rd world country, not in Europe.

Pool area and reception very good, most of the staff very friendly and helpful, apart from the night porter who told us we shouldn't be sitting out once the bar shut at 12am.
Rooms in need of modernisation beds very uncomfortable springs digging into you so not much sleep. No clean bedding for a 9 night stay and only 2 changes of towels.
Huge balcony but overlooked the back and smelt very damp also lots of rubbish and broken glass below balcony. Bathroom tiles and floor need a deep clean, we also had lots of worm like things that stunk if you tried to get them out. We will not stay here again.