Robolla Beach Aparthotel in Roda

We stayed for 9 nights in September, booking a package from the UK (£1600 including flights, luggage, and transfers, breakfast only). Unfortunately, our holiday started with a big disappointment. The first room we were given was far below 4-star standard very old and damaged furniture, a weak and outdated AC that drained into a bucket on the balcony, and even insects (worms in the bathroom and ants). Honestly, it felt more like a 2–3 star experience. On the 2nd day we went to reception and asked to be moved. Only on the 3rd day were we relocated to a deluxe room, which was much better clean, modern, and finally up to the level we had paid for. The location of the hotel is beautiful, right on the beach, and breakfast is decent. Staff did eventually solve the problem, but it should never take 2 days to fix such a major issue. For a 4-star property, standard rooms should not be in this condition at all. Advice to future guests book a deluxe room directly, because the standard ones are very disappointing.