Hotels with sauna in Balatonszemes

The temperature outside was 0 C• or -2 C•- under these conditions the management should have cancelled the reservations, because the lack of basic necessities being provided have ruined our holiday, and the hotel was not prepared to accommodate any guests without sufficient heat and warm water!!!!! The items on the buffet were not kept under sufficient heat at all but a heating lamp above the dishes...

Simply, an establishment especially a hotel without heat and warm water should not be allowed to operate at all since it is winter time! Also, BE AWARE of all the extra charges for using the sauna, jacuzzi, fitness, bathrobe and scrambled eggs/fresh orange juice in the buffet, bowling alley and other games!!!!! Perhaps the packages could be sold for a higher amount rather than surprise guest with all...

We have felt extremely uncomfortable throughout our stay, because there was not one place within the hotel where we could have warmed up!!!! The New Year’s Eve party turned out quite nice but by then we were extremely unhappy and rattled due to the conditions

The only positive comment I could make is the kindness and helpfulness of the wait staff! Due to all the inconvenience we decided to leave the hotel one day earlier than our reservation was arranged for

As we found out, the hotel experienced major issues with their furnace prior to Christmas which caused the lack of heat and warm water

After numerous complaints the management provided a small space heater which was not enough to maintain acceptable room temperature

Amazing location and the view from the sauna is exceptional!

Very comfy hotel, good food, very good wellness including a 25m swimming pool. Helpful staff. The view of Lake Balaton is magical.

A great hotel in terms of location, services, food, and the workers are very cooperative. A suitable swimming pool and a view of natural scenery. It is very suitable for families and children

The mens at the entrance are very friendly, they speak English. However, the people working in the restaurant barely understood the room number in English

I uploaded my review as a picture. Check in between 2 to 7 pm, but the wellness center is open between 8:30 18:30. So we needed to go to hotel earlier.

The location is perfect, just immediately at the lake, there are rooms which have magnificent views. The staff is very friendly and helpful.