Hotel Della Volta in Brescia

Very cold and unfriendly staff. We spent just one night and we didn’t care to complain about their outdated amenities, we understood it was an old hotel, but the staff behavior especially in the morning before check-out was very unpleasant. We greeted and he clearly ignored us. We had a toddler who stood right where he sat and spoke and he didn’t even move his head like he didn’t notice us. No one looked at us till we went to the breakfast area. We wanted help with heating our croissants and no one wanted to speak to us, so my husband walked to the little oven right where all the food is and tried to warm it. This same staff who didn’t greet us back, came straight with attitude to say we can’t use the little oven without permission and his body language was totally unacceptable. You should put a note near the oven warning clients then. We have always warned our food at breakfast without problems. My family and I will never ever come to this hotel again because it wasn’t any cheaper than other hotels we have been to. And these other hotels were more modern and friendly

Extremely rude staff, I'm talking about a gentleman with glasses who addressed me in an extremely rude and arrogant manner, if I were the owner I would fire him immediately. Don't go there.