TsSO Avrora Garden Hotel in Zerenda

I really liked it. Great service. Nice rooms, clean and comfortable. The food is excellent. Thank you very much to admin Yulia! A wonderful and sympathetic person. I advise everyone to relax there.

We really enjoyed. Everything is pure silence and calm. The food is good, everything is fresh and hot. I recommend it.

Not a bad rest area. Three meals a day, tasty and fresh, regular portions. There is a cafe in the main building if you want something beyond the included menu, for us this was a big plus, we really liked the signature teas and pizza. The staff in the dining room, cafe, and building are friendly. The administrators are young girls and can’t really help you with anything other than check-in. To our question about the fact that there are no curtains in the shower, they answered “what can I say... they are not in stock either.” That's the whole answer :) but I would like to note the clean and fresh towels and bed linen, comfortable pillows and blankets. There was soap, shampoo and shower gel. A cozy balcony in the room with two plastic chairs, it was nice to have evening gatherings there. In the main building on the 2nd floor there is a cozy reading corner with several shelves of books. On the 3rd floor there is a soft children's room for babies. The outdoor pool is relatively clean for a pool in the forest. There are not many sun loungers on the beach. The area is well-groomed, the air is very tasty, especially if you can get away from the humid beach, where vacationers grill kebabs, a little further along the paths. There are gazebos of different capacities and can be rented for the day. There are coniferous forests everywhere. Tame squirrels come to feast on them, there are feeders, but they also went to the reception for seeds, they were not afraid. Take nuts with you, especially if you eat with children, they take food right out of your hands. There is a rope park with several levels, rental of bicycles, catamarans, and fishing rods. I didn't like the accumulation of rubbish on the territory in several places.

A great place to stay with more pros than cons.

Pros:
- gorgeous location in the forest, closeness to nature, fresh air, in the morning we fed tame squirrels - great
- clean, good rooms
- availability of cable TV, about 30 channels, 3 of them with cartoons, in Borovoye for comparison there is a maximum of 5 channels
- everything you need on site: lake and beach, gazebos, sauna, swimming pool, fishing rods for rent, catamarans, sailboat, separate large plus rope park with 3 different trails, including a children’s one
- very tasty homemade food. Special respect to the cooks, my son doesn’t eat well at home, he ate absolutely everything here for 3 days
- children's and sports grounds
- beautiful installations, flowers in pots on the balcony in the room

Minuses:
- a lot of mosquitoes, including in the rooms. If you go, then take funds from them, including a fumigator in your room
- lack of cleaning in the rooms. We stayed there for 2 days and didn’t even take out the trash.
- after our positive reviews, many friends got ready to go, they called - there are no numbers, we go to the administration - there are numbers
- the friends I was with mistakenly paid twice for the rope park, the administration did not control it, but then they returned it
- we decided to stay for an extra lunch before leaving: we were told 5 thousand, friends 6 thousand - there is no general price list
- amorphous, inactive administration - the most popular answer to any question: “I don’t even know”
- Internet connection is very poor, connection is bad
- the hotel is not full, but the rooms are not ready for arrival
- there are not enough employees: park, boats, you have to wait a long time, and this is not easy, because employees receive only 50-70 thousand tenge, there are not enough jobs

In general, we will come back here again, from Astana it is 3-3.5 hours drive, if you drive 110-120 km/h. We were satisfied despite minor shortcomings, we recommend