Riverra Inn Langkawi in Kuah

Rooms are not very well maintained. Toilet has a hole, walls are shabby and the linen is with stains. (Probably washed but stains that have not left ＞ probably should not used them then)

Unclean.
Even the bedsheet smelled like it was not changed.
I decided to check out early and find a different hotel.
Location was also too far from everything.

Sometimes we book a hotel based on glossy pictures and glowing descriptions, only to arrive at a place that feels worlds apart. Unfortunately, this hotel is a textbook example of that mismatch. From the moment you step in, the staff show you the room upfront—perhaps to manage expectations. But by then, you’re left with little choice: either accept the reality or forfeit your booking. The rooms are visibly aged, with fixtures in disrepair. There’s no wardrobe or cabinet for your clothes—just a handful of hangers with nowhere to hang them. The soap dispenser was broken, making even basic hygiene a hassle. Some amenities felt oddly incomplete. For instance, there’s a water heater for tea or coffee, but no complimentary coffee powder—you’ll need to purchase that separately. It’s the kind of detail that makes you wonder if anyone’s thought through the guest experience. The only redeeming aspect was the staff, who genuinely seemed to work hard to make guests feel welcome despite the limitations of the property. Their effort deserves recognition—but sadly, the infrastructure doesn’t support them. Unless major repairs and upgrades are made, I wouldn’t recommend this hotel. It’s a reminder that not everything online reflects reality.

The cleaners stole money and took no responsibility for anything.