Hotels in Guanajuato

The rooms are nice, comfortable and clean. The staff are very nice and friendly. The two elevators are working and the view is pretty cool as per my seven years old. The breakfast buffet had a variety of food, fruit and drinks. We like the old stile decorations. The pool is indoors and at a good temperature. Oh I almost forgot, they have a small church in the back. Over all we really liked out stay...

I stayed at this location Holiday inn Express for 9 days . Front desk staff was very helpful. The food is delicious 🥑🥝 🍎🥐🥯🥚🥓🍗🥩☕ they go out of their way to make you feel comfortable . Love the environment I was always greet it with a smile. The cleaning lady on the first floor is super nice. Securities are also super nice. This place is nice and clean. I really recommend this place. The buffet staff...

Overall it's good, relatively simple but clean. The hotel breakfast is not too rich, but I don't mind it. The hotel is located a little far from the tourist center of Guanajuato's old town. Friends who want to visit tourist attractions conveniently should consider it carefully. .

The room is clean, the transportation is convenient, and the breakfast is great.

I have to say my husband and I had a wonderful stay here. We only made a reservation for 1 night but we loved it so much that we ended up staying another night. The staff go above and beyond to make sure your stay is great. If you have a problem in the room they send someone right away or put you in another room. Frond desk staff is great, Raul one of the maintenance men is a charming man and so helpful...

Guanajuato is really beautiful. The hotel is also very nice. The service attitude is very good. The wallet was lost in the hotel and was only found the next day. Contacted the hotel and I went back to find it. I didn't expect to find it back, but unexpectedly, it returned to the original owner. The hotel is very reliable and the breakfast is very good.

Great place . Super clean . WiFi is not that great disconnects all the time

Very nice customer service and quite place, wonderful to relax on weekends.

Excellent Customer Service, availability, and amenities

It would be best if there was a minibar on the room with cool drinks

I got good value for the price that I paid. The room was nice, if dated, and everything worked as it should. All my needs were met. The only downside was limited electrical outlets in the room, but that wasn't enough for me to seriously reduce the rating.

The room was already ready but didn't have hand towels, we requested them and they didn't arrive until the next day.

VERY easy access to the tollway to the airport. Limited parking, tho

Silence and clean. Staff can speak a little English.

This hotel don’t have any coffee maker and refrigerator, else the mattress was very hard no comfortable

Able to do early check in, also room service to be 24 hours as there is no restaurants near by

A historic hotel with rooms that retain their vintage charm, perfect for taking photos. The service is also excellent. Highly recommended.

The hotel is located in the heart of the city center, making sightseeing extremely convenient. The hotel's century-old cultural heritage feels like stepping into a museum. The entire city is a UNESCO World Heritage Site, definitely worth a visit!

This hotel is over 100 years old. They try hard. But dimley lighted, poor electric oitlets. Singke elevator bare accessible

Room is great accommodations were great and area is great parking was hard to find and get to but other than that great hotel

The room was clean , it was a classic hotel . Not modern at all , If that what you are looking for .

We went to this town unexpectedly and stayed here. In the Heart of the plaza. Minutes from everything big and important. This is the BEST place to stay for convenience.

The exterior was okay, it's a rather old hotel. The rooms were so-so, the mattresses weren't very comfortable. We booked three rooms, but one couldn't be refunded because a friend had to come. We changed rooms three times for the other two.

Hotel was ok, dislike that no transportation to and from the airport were available even though it shows it does when booking.

Staying in a castle was an amazing experience for my family and I. Needs some upgrades but overall it was a nice stay.

Big problem with the wifi. No conection to internet for the tv. Clean room, friendly staff, good food at the restaurant, lots of parking.

It is a very cool castle! Staff was not helpful. Coffee was goodbut the french toast was not cooked.

The bed wasn't very comfortable, but it has air conditioning. There's an Oxxo convenience store and a gas station nearby, as well as local food stalls. If you like walking, it's a 20-minute walk to the Callehom del Besos (Street of Kisses). We walked there and everything was fine.

Great, clean place and beautiful view

Really enjoyed the hotel experience.

No ac unit poor furniture breakfast area poor

When a friend had a medical issue, the staff were helpful and kind. Easy check-in and exactly the kind of room that a person with walking difficulty could enjoy.

The location was great, on a top of a hill, far away from the noisy and crowded city, it had its own restaurante

Unfortunately the mattress was extremely uncomfortable and the room very noisy sounded like it was next to their laundry room

Although I had booked a balcony room with 3 beds at arrival I was told I did not have a balcony, I was also made to pay for 2 addition guests (we were 3 in total) after reviewing my booking it was only noted for 1 guest so I had to pay for 2 additional guests at $500.00 pesos per day per person, if those additional guests would have been included in the reservation the price wouldn’t have not changed...

Clean room, good free breakfast, balcony view was great! Staff very nice and amicable. GREAT LOCATION within walking distance of everything

Perfect central area, walkable to everything! The breakfast every morning was delicious, and each day was different. The coffee is strong, the variety was great. I can’t wait to go back!

Had a nice view from my room it gives you the timeless feeling of being stuck in that era

The belcony was great although only one side of the door opened so we couldnt enjoy standing on belcony . The experience and location is great !

The hotel was conveniently located. The dining room staff was very welcoming! The front desk staff was inconsistent.

Staff was nice. The hotel is on a hill with lots of steps to get to and not in the center of centro area, so you will have to walk a lot. Also note that uber/car service can’t get access to the hotel so you have to walk some stairs and tight pathways inbetween houses to catch a ride. I booked the deluxe suite, the view was amazing of the hill but the terrance doors did not lock and there was no safe...

There are no lockers, hangers, desks or chairs in the rooms. The only thing that can be appreciated is the view from the restaurant, so I would recommend it to people who can walk to higher ground.

The hotel, the staff are ok. They are courteous. The only problem I have was that it is not convenient for a person with disabilities. My recommendation is that it needs to say that there is no elevator in the hotel also that is a hard up hill to walk and too many stairs. I had to booked another hotel.

The view is incredible! The room is quaint its all you need for your stay. The only thing I didn't like was that ******* said the hotel had parking and it absolutely did NOT have parking at the hotel.

Nice location, friendly staff, very close to central area. Complementary breakfast on terrace was better than a continental breakfast im accustomed to. ...will stay again, when i visit city

BEAUTIFUL HOTEL! I highly recommend the rooftop suite, which has the best balcony with best views of this amazing town. Everything is within walking distance; I mean, from Callejo del beso, it's 3 minutes away, with bars, restaurants, etc. nearby, so you don't need to rent a car. 10 STARS! Bring your best walking shoes.

Clean, quiet and comfortable. Great on-site valet parking. Will definitely stay again.

The breakfast looked lovely never was it indicated it was free so we did not eat it

Beautiful property! Safe and peaceful, if you're into that. Police are everywhere. Staff is super friendly and passionate about their work. Will most likely go again.

While the hotel itself is pleasant, the location is not convenient for accessing the main attractions. Furthermore, the staff were not very helpful in providing recommendations. I also found a false eyelash stuck to my supposedly clean towel, which is unacceptable. These shortcomings negatively affected my stay, and I believe the property should address them to meet guest expectations.

Excellent It was a One night Stay and everything was perfect. Nice room, excelent Service, good location.

The location is near attractions, and the property is well maintained.

Everything was fine, I have no complaints at all. Congratulations nice job

Everything about this place was amazing room service, location, environment, food a 10/10. Will definitely stay here again.

The hotel lacked a microwave and small refrigerator I am giving it 5 stars because of the food service captain Tono. He was excellent very attentive cordial and always made sure my husband and I got taken care of. The breakfast was good it’s a shame there’s no room service after 3pm. Tono el capitán fue de lo mejor! Gracias por tu atención capi.

Great hotel, amazing staff everything was nicely arrange, room was clean as well as the bathrooms. the food at breakfast was delicious as well as the service. I do have a couple of negatives things to report: there was not iron or iron board in the room and there were only three cloth hangers in the closet. not enough when you are traveling for business and staying more than two days

Property is very nice, great pool, lots of greenery. I wish i could have tried the Cava grill, not that it is open only breakfast until early afternoon. But no complaints, great stay... I would stay there again.

The place was excellent very beautiful hotel staff and service very good

I reserved a room with double bed

This hotel is super near to all areas of Guanajuanto. Museums, fleet market, tourist area,bars restaurants super convenient. I give 3 stars due to the bathroom have an awful smell due to the drainage. I had to leave the balcony doors open because it was pretty strong odor.They provide parking but its far to walk back, you need to get a taxi.

Hotel is located near everything, staff is very friendly and willing to help you out with anything live the view

Sink did not have p-trap, noxious sewer gas seeps into room cuasing nuasia and headaches.

Everything is walking distance. Lots of options to eat & shop. No elevator so be ready for stairs.

Great location. Property kept in good condition. Unfortunately they host large groups of teenagers who hangout in common spaces outside of rooms and are loud all night, right outside your door.

We stopped in unannounced on a mid morning motorcycle tour and were wonderfully surprised when the guard opened the gates for us and the manager gave us a detailed tour of the grounds. Interesting architecture, beautifully appointed rooms (from single rooms to bridal suites), lots of murals depicting early hacienda life, and preserved sections of original decor. We had a really nice breakfast with...

In it's glory days I'm sure this was a terrific property. Sadly, it has deteriorated over the years and maintenance of the outdoor areas seems to have lapsed. The placita we were in was fairly new and updated. It was clean and the staff were friendly and helpful. The menu offered at the restaurant was quite limited, but again staff in the restaurant were friendly and helpful.

Facilities need to be kept nicer. However, staff where very attentive.

We checked in after the sun went down so it was dark out. Lighting on the property is very bad. Dark everywhere. Wish there was more light to actually see where we were going. The hotel room itself is also dark. The restaurant was dark. Not a good experience for my dad who is partially blind. Staff is very helpful though, they were patient with our questions and gave directions.

It is aroud 30 minutes from Guanajuato city, in green area, big territory with little farm, what our kids liked a lot. They updeted our room to suite, what was a nice surprise! In the evening we had a fireplace, what makes this staying unforgettable!

Perfect getaway! We loved every minute of our stay in the beautiful Hacienda El Marqués. Friendly staff, very safe & great location. We were a big group and it was enough activities for us to do without having to leave the hacienda all the time. Kids had a blast. They is a nice playground; big pool for adults and kids, ping pong, badminton, tennis; even a soccer field! Also there are available pet...

Nice hotel, excellent staff, breakfast location was a short walk from the hotel, great area in the historic district. The mattresses could use replacing and if your bothered by late night noise, you’ll want to choose a different property.

I love it especially the front desk guy at night had the best service ever thank you will stay again

Staff was very friendly, room was clean. Our King room was small but perfect for two people. Although some reviews say the rooms are noisy because of bars, that was not the case with our room which faced the back of the hotel. We were located at the center of everything the city had to offer which made it very easy to walk everywhere. The hotel doesn’t serve breakfast at this location but at another...

I will recommend it . At the heart of the downtown. Walking distance at all the mains attractions .Friendly staff

The location is excellent, just steps from the Basilica of Our Lady, and only a 5-minute walk from the theater and cable car. It's easily accessible by taxi, so even people with a lot of luggage won't have any problems.

outside our window was an all night disco ending at 4 am on saturday and 2 am on sunday

Charming little hotel. Loved the decor. Felt trapped in the 1800s. There was some confusion about my ******* perks I had paid extra for including free breakfast and a free welcome drink. Eventually was credited for my free breakfast but never received my free drink.

There the best, love staying there with them

Al momento de recibirnos el personal estuvo atento y fue una atención excelente, la decoración de todo el hotel nos pareció perfecta y nos hizo sentirnos en otra época, tanto que nos sentimos en un lugar muy hogareño, si teníamos alguna duda el personal nos respondía y resolvía de manera muy atenta. El restaurante estaba excelente respecto a comida, decoración y servicio por parte del personal, algo...

There service was wonderful, very clean ,very helpful and well manner.. Loved my stay there , will be going back soon

el hotel es muy bonito, lleno de jardines y la vista a las montañas

A quiet, elegant place, with good cuisine and tradition among locals and tourists. Located in front of the Florencio Antillón park, right on the dam promenade. For breakfast it is one of my favorites.

Excellent view of the downtown area of Guanajuato.

Very nice place but it needs an update on their beds, TVs and other details .

The food is good and the attention is very well.

Location! Near anything you’d want but far away out of the way to not be a bother. It was clean and safe. Exactly what we needed. Staff was very friendly.

Todo estaba bien para el precio. El personal muy amable. Silencioso.

One of the nicest hotels we've ever had the pleasure of staying at. Also the most dog friendly room ever. We stayed in Bernabe suite which has a beautiful lawn out front. Our Frenchies walked the entire property off leash.

This Hotel is the best from checking in until checking out. The grounds the Tepeyac apartment which we got loved the views staff breakfast didn't want to leave. The staff was awesome from front desk, the people that cooked us breakfast, the property manager very nice man,Jeremy the Gardner which took time to show us around on our last day.I can go on and on I LOVE THIS PLACE you can feel the good...

Absolutely everything! Felt like I was at home, but with a significantly better view! Booked the suite with the hot tub on the terrace....wow! Staff were welcoming, accommodating, and above all, lovely. Location is a couple of miles out of town, up the hill, which offers the peace and quiet that was being sought, and close proximity for exploration day or night. A hidden gem!

We stayed at this wonderful hotel for our first time in Guanajuato. I can't describe in words what a wonderful experience we had. The entire staff treated us like family. They prepared a delicious breakfast buffet and set a beautiful table for our family. The Manager, Javier, gave us a tour of the property and showed us the stunning views that surround this property. We highly recommend this hotel...

Very warm and friendly staff! The hotel is super cozy and clean. Away from the center but not far, which gives you a balance of convenience and tranquility. Spacious bathroom, music system, and good breakfast are just a few among many highlights. Would love to come back and visit again.

The most beautiful Casa with the most amazing views and incredibly friendly and accommodating staff. It’s a place that you just don’t want to leave. The manager, Javier speaks English wonderfully and is very friendly, a true host. The level of hospitality is astounding. The place is very pet friendly and our 50lb dog was welcomed with open arms. One of the apartments has a small fenced yard. We are...

Overall Excellent Hotel,in Service, Location, amenities everything in particular it’s EXCELLENT, we stay in there every time we go to Guanajuato 100 out of 10

Everything was very clean, and the hotel staff provided excellent service.

Room was very clean each day during our week stay. Some unexpected nice surprises from the staff. They also surprised my spouse with a birthday balloon, card, and dessert on his birthday.

The room stated view but windows are tinted frosted so no . Room was nice but over priced for the room we picked understandable with event in town .

The staff was very friendly. Rooms were good size and clean.

The place is in a great location and easy to walk around. The room was clean and well-organized. I would recommend it if you want to walk around the historic center and experience the nightlife, too.