Commodore Suites, SureStay Collection by Best Western in Simpson Bay

Initially, I picked this hotel for the price and assumption that there was gonna be breakfast that I paid for attached to this, but I found out when I got there that this place does not serve breakfast. Market garden, the grocery store below the hotel do their own breakfast, but it’s not charged or shared or managed by the hotel. The false advertisement the ******* has put on this app is disappointed as I will fight to get my money back for the $10 or whatever money I paid per day for this breakfast. Other than that, the rooms is pretty good. King size bed is comfortable, but they put flat sheets back could easily be pulled off the mattress. My favorite part of the hotel though is the bathroom as they have a waterfall shower that’s on clay and stone. The thermostat in the room works very well that they can get very hot or very cold.. I did not use the hotel shuttle to get to and from the airport to the hotel, but I believe they have one available that is free of charge. In case anybody needs to be picked up most of the workers at the hotel seemed friendly enough to do their job. The friendliest is the security guards and they’re also helpful as well.

Checkin wasn’t the best for me. I was early but there was no effort on the staffs part to accommodate early checkin even though plenty of people checked out. I stayed in the lobby.
They misrepresented “Breakfast available” no, it’s a grocery store that you can go to. They have some premade food you pay by weight or just buy groceries. Nothing to do with the hotel whatsoever. The price markup close to the new year was excessive, that hotel was not worth that price. I didn’t have a long stay but they didn’t clean the room at all. The staff on the morning of check out was much nicer and engaged.

Three night stay the room did not get refreshed or cleaned. No fresh towels. We arrived 90 minutes before check in and they demanded $50us to check in early. The free happy hour is six corona beers at an unmanned cart then done