James Cook Hotel Grand Chancellor in Wellington
Rooms and prices
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Description
Hotel opened in 1972, renovated in 2006. In this hotel 269 rooms, 14 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of NZD 100.00 (approx. US$60.76) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, AmericanExpress, JSB, MasterCard, Visa
Services and facilities
- Wi-Fi in public areas
- Public parking
- Restaurant
- Multi-function room
- Conference room
- Fax/copying service
- Wedding service
- Concierge service
- Safe at front desk
- Luggage storage
- Tour and ticket booking service
- English
- Bar
- Room service
- No smoking in public areas
- Smoking area
- Elevator
- Kayaking
- Sailing
- Gym
- Eco tours
- Clothes dryer
- Dry cleaning
- Laundry service (on-site)
- Ironing service
- Childcare service
- Children's meals available
- Accessible rooms available
- Stair-free main entrance
- Wheelchairs available
- First aid kit
- Smoke detector
- CCTV in public areas
- Fire extinguisher
- Security personnel
The nearest beach is located on the distance of 1530 m. It takes 23 minutes To the beach!
Street view
Video: James Cook Hotel Grand Chancellor, Wellington, New Zealand
Map
Reviews
Check-in staff were friendly and efficient. The hotel has three separate lift banks servicing different areas — if you’re unfamiliar with Wellington, definitely ask staff to explain the easiest exit route to the city. It makes a big difference.
Breakfast was a very large buffet with plenty of options, though I’ve experienced better quality elsewhere.
The hotel itself is older but has solid bones. Perfectly adequate for a work overnight stay. For personal travel I’d probably choose somewhere with more atmosphere, however it felt safe and comfortable.
One odd feature: some rooms face an internal terrace/window area — remember to close your curtains as people can see straight in.
Bed was clean and well made, the room was tidy, though the carpet is showing its age. The shower had excellent pressure and plenty of hot water — a highlight.
Overall: reliable, practical conference accommodation rather than a destination stay.
The Duty Manager on check-in day, Mr Ishit , was extremely unhelpful, unwelcoming, and unprofessional. Very unpleasant to deal with and he behaved as though he owned the hotel rather than serving guests. This has significantly contributed to a very poor first impression and overall negative experience.
The check-in process was unwelcoming, unhelpful, stressful, and very unpleasant, especially after a long journey.
The room condition was also unacceptable:
Dust on the glass table surface above the fridge and around the wall-mounted hair dryer holder
Pillows were flat and old, making sleep very uncomfortable
Bath plug had a hole, causing water to drain during use
Shower water became very hot when someone used the shower and toilet or sink at the same time
This experience fell well below expectations, and we are very unhappy with how it was handled. Terrible!
The Duty Manager on check-in day, Mr Ishit , was extremely unhelpful, unwelcoming, and unprofessional. Very unpleasant to deal with and he behaved as though he owned the hotel rather than serving guests. This has significantly contributed to a very poor first impression and overall negative experience.
The check-in process was unwelcoming, unhelpful, stressful, and very unpleasant, especially after a long journey.
The room condition was also unacceptable:
Dust on the glass table surface above the fridge and around the wall-mounted hair dryer holder
Pillows were flat and old, making sleep very uncomfortable
Bath plug had a hole, causing water to drain during use
Shower water became very hot when someone used the shower and toilet or sink at the same time
This experience fell well below expectations, and we are very unhappy with how it was handled. Terrible!
POIs near hotel
Frequently asked questions about James Cook Hotel Grand Chancellor
How much does it cost to stay at James Cook Hotel Grand Chancellor?
The cost of staying in James Cook Hotel Grand Chancellor depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 88 USD. Enter your dates to see the exact offer prices.
Is it far from James Cook Hotel Grand Chancellor to the nearest beach?
It takes 23 minutes to reach to the nearest beach.
Which room categories are available in the James Cook Hotel Grand Chancellor?
You can book Terrace Room, Family Room, Executive King Room, Executive Twin Room, Premium Room, Deluxe Room, Deluxe Junior Suite, King Suite With Harbour View in the hotel. Please check room availability by choosing your dates
Does James Cook Hotel Grand Chancellor have a pool?
No, James Cook Hotel Grand Chancellor does not have a pool for guests.
Are pets allowed at James Cook Hotel Grand Chancellor?
No, pets are not allowed at James Cook Hotel Grand Chancellor.
Does James Cook Hotel Grand Chancellor serve breakfast?
Yes, James Cook Hotel Grand Chancellor serves breakfast for guests. Breakfast options include Western style.
How to get to James Cook Hotel Grand Chancellor from the nearest airport?
The nearest airport is Wellington International Airport, located about 17 mins from hotel by car (7.9 km) away.
What’s the cancellation policy at James Cook Hotel Grand Chancellor?
The cancellation policy at James Cook Hotel Grand Chancellor depends on your room type and booking terms.























































