If it had not been for the cleaning ladies who would have given 1 star, they did an excellent job.
I'll start with the pros: Breakfasts, lunches and dinners were delicious, it was not without jambs, the animators worked well. Special thanks to the savior at the pool, keenly watching the children, dived in my presence and got a little boy out of the water.
Now the disadvantages - the most important - is the Ultra all inclusive positioning, well, you don't have it, how do you not puff your cheeks, the most acceptable is a full boarding house, then expectation and reality would not be so dissonant. And now, in order
1. There is only one type of beer in the bar, which is a secret, you have to torture the bartender, it pours in a thin stream with an abundance of foam, therefore, the process of waiting for the coveted plastic cup can take about 5 minutes.
2. The bar is open until 21-00, and the entertainment program until 23-00, what to do all this time is not clear. (the excuse that there is a paid bar does not roll, since you have ultra all inclusive in your name)
3. Beer, lemonade, and even wine and whiskey, may end much earlier than 21-00, mostly by 20-30 the beer was gone.
4.two times during 8 days of our stay we came across not fresh food, one or two dishes from the general variety.
5. In the bar on the beach, except for lemonade and kvass, there is nothing, and then the lemonade periodically ends.
6. Hard squeezed mattresses (at the request they brought a mattress topper, it became easier to sleep, why they are not immediately clear)
7. The reception is lazy, reacts sluggishly to requests, unlike those who care about the cleanliness of the rooms.
8. Ice cream or popsicles (which is not bad), or rubbish from milk fat substitutes - in other words, inedible.
9. a glass of welcome champagne is also a blatant lie, this drink belongs to sparkling wines, and it can just as easily be taken for breakfast, lunch and dinner, the Kuban brand.
10. The selection of wines is limited to dry white, dry red and sparkling white again dry, if you want a semi-sweet go forest, even past the paid bar.
11. The queue at the bar is simply beyond the line of good and evil, in the photo there is the left queue for fries, the right one for beer.
12. Dirty sea, on the territory of the beaches of neighboring hotels, the water is clean, there is also a lot of algae.
13. The tennis table is assembled from nothing.
14. Hunted bartenders who cannot cope with the influx of guests, since the equipment on which they are forced to work is not suitable for serving such a number of visitors.
15. Remoteness from everything in the world, there are no shops or cafes nearby, go and go to everything.
16 Negligence in security, anyone can get into the hotel, anytime, I doubt that the security is able to remember all the guests in person. The passage is free, both from the side of the parking lot and from the side of the beach.
I do not recommend this hotel due to the greed of the owners. The hotel's motto is that a tourist must suffer, and we will do everything for this.

Very hesitant about staying in this hotel, Moreleta and rightly so, the feedback was very contradictory, but you always want to believe the best. Arrived at the hotel with two young children, after a long journey, tired, tortured, hungry in 15.00!!! Check-in from 14.00!!! Came to the room and was horrified! ALL DIRTY!!! Pastel covered in crumbs and sand on the carpet lying garbage from the garbage can, the carpet very dirty, shower in the sand, towels are black, the sink full of coffee, just the impression that you have settled for someone in the room and that someone now will come and it'll freak like us!!! She turned to the reception, the girls just shrugged and said he'd call the cleaner, NO APOLOGIES, I have NOT HEARD even the most elementary excuse me!!!!! Reported no information!!! How many Breakfast, lunch and dinner, before dinner we can go to cafe and have a snack if hungry!!! Not offered to show the area (as is done in other hotels)!!!! Told nothing, except that we can rise up and somewhere on-site to look for a place where we will be offered 2 glasses of champagne!!!! ((it's so important to me right now) Yes it would be better to clean the room 2 glasses and put something nicer it was than everything offer)!!!! So... Check in at 14.00, arrived at 15.00, waiting for the cleaning lady... All sweaty, in dirty clothes, etc. Wait! The cleaner came at 15.40!!!!! This is insolence!!!! Spoon lying on the table and glasses (remember after someone) she just wiped it with a napkin!!! And only when made a comment and went to wash! Toilet on the go too, just wiped with a napkin, Ironing Board ragged with holes, the TV remote is broken and many many other bugs!!! But if you saw the penalties for these broken things, the question is why not replace damaged items with new, in these penalties!? Generally the time is 17.00, and we still cleaning!!!! I would have been in the sea went!!!! And managed to swim once!!!! Thank you Morello for an unforgettable holiday!!! But this is only the beginning....

Sorry ,not really liked.The unheated pool .Food three times a day, almost one and the same ,the only difference is the presence of cereals and soups !The room did not drain the water in the shower ,except on the balcony ,just no place to dry things in case of rain or cold weather .Given a broken key that didn't open the back door ,although the administrator said,had to wait until open or call a taxi to the other side(Painted all the entertainment saw .All the staff are like mice in burrows .