Tulip Inn Lausanne Beaulieu in Lausanne

The beds and pillows were uncomfortable (too hard and too flat)

The location of the hotel is good and it is near to the center and the shopping areas. The atmosphere is very familiar cozy, on the ground floor there are lounge areas and meeting rooms to relax and meet with friends and family but also for business meetings. The room was not very spacious but good enough for a short stay and in general, it is a quiet hotel. The breakfast was good with a decent variety of products and the staff was kind. The only downside of our experience was that the housekeeping did not offer a good service. We stayed 3 nights, after the first night they did the turndown service properly but after the second night they didn't do it anymore. Actually, when we came back to the hotel after spending the whole day out, we found some cleaning products all over the shower and the toilet as you can see in the pictures. I went to the reception and told this to a very young lady but she didn't apologize and took it like it was a normal event. Instead, she just explained that there was an inconvenience with the housekeeping staff that couldn't finish their work but she didn't offer to clean the room. I would come back to the hotel but the housekeeping service should be improved.