Marlin Hotel in Surat Thani City

Positive : Good location, clean room and size of the room is quite comfortable for family even though you booked standard room.

Negative:
1. I booked the room for 2 night but the keycard set for 1 night when I asked staff said its for safety reason. This is the first time I my life to hear this such a thing. They said even guest stay for 10 nights they have to extend key card everyday.
2. Staff at front desk didn't provide any information even for breakfast ticket they gave me just for 1 day. I cant be bothered to ask amd just wanted to leave this hotel.
3. There is no service mind at all for all apart from the Bellman who have outstanding service, this is similar comment I found from previous guest too.
4. I got a call twice after my first night stay , they told me the check out time today in 10 mins then I asked them to check they said sorry in theor system their colleagues mentioned for 1 night only. 20 mins later they called me on my mobile phone and said I have to check out in 15 mins. They make it worst !!!
5. Lastly the simple amenity such as hair dryer they charge 50 bath. Available at reception.
6. This hotel doesn't provide lunch or dinner service even though there is menu in the room. You cannot order.

Lastly, I will never come back again.