Grand Cenas Hotel in Agri
✅ Cleanliness consistently rated around 8/10 with several guests noting clean rooms and good service ✅ Staff are described as friendly and kind with quick check-in procedures ✅ Good location with easy access to the main road and nearby restaurant 100 meters away ✅ Breakfast generally described as high quality and diverse by multiple guests ✅ Facilities include a heated pool, sauna, fitness center, and meeting rooms ❌ Several reviews mention very dirty and old rooms with issues such as dirty carpets and malfunctioning fridges ❌ Air conditioning is reportedly absent or ineffective in some rooms ❌ Smoking is allowed inside rooms and the lobby, causing discomfort due to strong odors ❌ Security concerns were raised due to a reported incident with room door access at night ❌ WiFi connectivity problems and language barriers with staff using Google Translate were noted ❌ Noise issues from other rooms and city traffic were reported due to insufficient noise cancellation
Rooms and prices
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Description
Grand Cenas Hotel in Agri is a 4-star property offering a variety of room types ranging from Economy Single rooms to Family Suites with city views. The hotel features amenities including a heated pool with a cover, a fitness center, sauna, and meeting facilities. Guests can enjoy on-site dining at the restaurant and relax on the terrace or in the garden. Rooms are air-conditioned and soundproof, and the hotel provides free parking and WiFi. Express check-in and check-out services are available, as well as laundry and dry cleaning. While the hotel maintains good cleanliness and service ratings around 8 out of 10, reviews mention mixed experiences regarding room conditions and smoking policies. Breakfast is served buffet style but is not included in the room price. The hotel accepts major credit cards and enforces a minimum age of 18 for check-in.
Location
Grand Cenas Hotel is located on Firat Mah. Erzurum Cevre Yolu boulevard in Agri, Turkey. It is approximately 156 kilometers from Erzurum Airport (ERZ), making it a reasonable drive for travelers arriving by air. Nearby amenities include Konak Restorant, just 100 meters away, for convenient dining outside the hotel. The hotel is situated on a main road which guests have noted as easy to find and accessible. Parking is available on site free of charge, which is an advantage for those traveling by car.
Tips
- If you are sensitive to smoke, request a non-smoking room or confirm the smoking policy at check-in.
- Since some guests reported issues with air conditioning and noise, consider booking rooms with garden views or soundproofing features.
- Also, bring a basic translation app to assist communication as English is not widely spoken by staff.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, UnionPay
- Check in time: 13:00. Check out time: 12:30.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Heating
- Newspapers
- Garden
- Terrace
- Express check-out
- Upper floors accessible by elevator
- Bridal suite
- Soundproof rooms
- Room service
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Breakfast
- Restaurant
- Kettle
- Free Wi-Fi
- Internet access
- Airport transportation (complimentary)
- Car rental
- Parking
- Swimming pool
- Beach/pool towels
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Steam room
- Sauna
- Pets Not Allowed
Video: Grand Cenas Hotel Agrı 0850 333 4 333
Map
Reviews
It was a clean 4-star hotel.
Considering it’s located in a city near the border, it’s actually a good option.
The breakfast wasn’t very diverse, but it was high quality.
I’d say it deserves a 4 out of 5 rating.
No air conditioning. Carpet in room is very dirty. The rooms are very old. No light in the hallway. Four old mattresses piled up in our room. Fridge in room does not work.
The staff are friendly with a quick check in.
Cons:
- very dirty rooms
- full of insects (spiders in bathroom flies in the room)
- uncomfortable bed and pillow
- door lock not working.
- wifi not working
- smoking is allowed in rooms and lobby so everywhere smells so strongly
- nobody speaks English, you need to use Google translate
- no noise cancellation, you will har other rooms and also city noises
- breakfast is very poor quality compare to other 4 stars hotels.
Pros:
- close to airport (16-17 minutes drive only)
- enough water is provided in the room.
There was a breakdown and there was no water, but everything was fixed at 10 pm.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Grand Cenas Hotel
What types of rooms are available at Grand Cenas Hotel?
The hotel offers a variety of room types including Run of House, Economy room, Economy Single room, Standard rooms with different views, Business rooms, Deluxe rooms, Suites, and Family Suites with city view.
Is breakfast included in the room rate?
No, breakfast is served buffet style but is not included in the room price and must be paid separately at the property.
Are pets allowed at the Grand Cenas Hotel?
Pets are not allowed at this hotel.
How far is the hotel from the nearest airport?
The hotel is approximately 156 kilometers from Erzurum Airport (ERZ), about a 16-17 minute drive by car.
Does the hotel have facilities for business meetings?
Yes, Grand Cenas Hotel provides meeting and banquet facilities.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 128 USD The best time to book is August 15, with rates starting from 96 USD