Yakupoğlu Hotels in Sarikamis
✅ Multiple guests praised the hotel staff for their friendliness and helpfulness, particularly mentioning specific employees like Sinan and Ahmet for their attentive service. ✅ The spa, hammam, sauna, and steam room facilities received positive remarks for cleanliness and quality. ✅ Rooms are described as clean, comfortable, with hot water available, and some offering mountain views. ✅ Convenient ski transfer service and proximity to ski lifts were highlighted as advantages. ✅ Guests appreciated the variety and quality of food at breakfast and dinner during busy periods. ❌ Several reviews noted inconsistent service quality, especially regarding food quantity and variety during low occupancy, with some describing meals as insufficient or poor. ❌ Some guests reported issues with hotel infrastructure, including weak water pressure and broken elevator. ❌ Complaints about the hotel management’s responsiveness and refund handling appeared multiple times. ❌ Noise from room doors and corridors was mentioned as a disturbance due to lack of carpeting. ❌ One review indicated a mismatch between price and service quality, suggesting improvements are needed.
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Description
Yakupoğlu Hotels is a modern four-star property built in 2021, located in Sarikamis, Turkey. The hotel consists of two four-story buildings with a total of 25 rooms spanning 4,100 square meters. It offers a variety of room types including standard, deluxe, and suites, some with mountain views. The hotel is geared towards active winter vacationers, featuring ski-related services such as ski equipment rental (for a fee), ski school, and ski transfer. On-site facilities include a spa and wellness center with sauna, steam room, Turkish bath (hammam), massage services, and a fitness center. Families will appreciate the indoor children’s pool, kids’ TV channels, and a playroom. Dining options include a restaurant, bar, poolside bar, snack bar, and café. The hotel offers free WiFi, free parking, 24-hour security, and business facilities including a conference hall and business center. Pets are not permitted, and the hotel accepts major credit cards like Visa and MasterCard.
Location
Yakupoğlu Hotels is situated in Sarikamis at Yeni Mahallesi, Istiklal Mahallesi, 14. Sokak No: 4, approximately 3 km from the city center. The ski lift is just 750 meters away, which allows convenient access for winter sports enthusiasts. The nearest airport is Erzurum Airport (ERZ), located about 127 km away. Guests can take advantage of the hotel’s ski transfer service to reach the slopes quickly. The location is suitable for travelers wanting easy access to skiing and snowboarding activities while remaining close to the town’s amenities.
Tips
- Book rooms with mountain views for enhanced scenery.
- Use the ski transfer service for quick access to the ski lifts.
- Given some past food service inconsistencies, consider confirming meal options in advance, especially during low occupancy periods.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.
- Breakfast: Buffet [Mon - Sun] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Outdoor furniture
- Reception desk
- Fridge
- Family room
- Indoor Fireplace
- Cable TV
- Hairdryer
- Shower
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Kitchen
- Microwave oven
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Multi-language staff
- Tour assistance
- Library
- Barbecue grill(s)
- Billiards
- Nightclub
- Barbeque
- Parking
- Parking nearby
- Water sport facilities
- Business center
- Event facilities
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Doctor
- Spa
- First Aid Kit
- Playroom
- Children swimming pool
- Ski shuttle
- Ski-in/ski-out
- Ski school
- Pets Not Allowed
Street view
Video
Map
Reviews
I think it would be beneficial for the establishment to improve its service quality by reviewing similar hotels in the area. Hopefully, more attention will be paid to guest satisfaction in the future. Because of this experience, we are not considering choosing this hotel again for now. Never!
Our restaurant & bar experience was also very good. Mr. Sinan is very interested and ready to help when you have the slightest deficiency. He has a very professional demeanor (in a good way). There was a lot of variety at breakfast, generally 3-4 different juicy dishes, rice/pasta, some salads and desserts, unlimited water and tea are available for lunch and dinner. Other alcohol and beverages are chargeable.
Although it is a new hotel, we did not encounter a deficiency that would ruin our holiday. It was not a problem that hot water did not come from the bath in a stable manner, we used the hot water that came in a short time and left. Sauna and steam room work very efficiently. The pool was under renovation, we could not use it. It was not a problem for us.
Thanks for everything :)
On the evening of 16.02.2022, we were the only ones at the hotel and because there were no other hotel customers, a limited number of meals were served as if we had not paid the same amount. However, it was supposed to be a buffet. The next morning, although it should have been an open buffet concept for breakfast, we had another disgraceful experience. They put a few fake things on a plate and put them in front of us. The next day, when the customers came, very good dinners and breakfasts started to appear. It was as if we were not 12 people… For a hotel that has just opened, on the contrary, they should have provided a perfect service to gain customers, but such bad service was really a pity…
In addition, even though it is full board plus, they kept asking for a fee for the water.
Only Ahmet Bey was good about the hotel.
Frequently asked questions about Yakupoğlu Hotels
How close is Yakupoğlu Hotels to the ski lifts?
The ski lift is located 750 meters from the hotel, and the hotel provides ski transfer services.
Are pets allowed at Yakupoğlu Hotels?
Pets are not allowed at this hotel, including service animals.
What types of rooms are available at Yakupoğlu Hotels?
Room types include Run of House, Economy room, Economy Triple room, Standard room, Standard Double room, Standard Double room with mountain view, Standard Triple room, Comfort room, Deluxe room, Deluxe Triple room, Deluxe Suite, and Deluxe Triple Suite.
Does the hotel offer facilities for children?
Yes, the hotel has children’s TV channels, an indoor children's pool, and a playroom.
Is breakfast included in the room rate at Yakupoğlu Hotels?
Breakfast is served buffet style daily from 07:00 to 10:00. Additional breakfast fees are not included in the room price and must be paid at the property.
















































