Ness Walk in Inverness

My husband and I, having been invited to attend a family celebration at this deluxe hotel which involved dining à la carte and staying overnight, approached the event with a little trepidation, as being somewhat out of our comfort zone. But we needn’t have worried. Yes, it was a five-star experience but we were immediately made to feel welcome, the food was wonderful, the room and surroundings beautiful. This is a hotel where service and attention to detail clearly means something, and is worth paying a little more for. Highly recommended for a special treat!

An absolute treat to stay here. Super welcome, complete attention to detail in every aspect of service.
The rooms are both spacious and luxurious, comfortable beds and relaxing easy chairs to read, chat, chill! Breakfast and pre concert meal - marvellous!
The setting on the banks of the River Ness is picturesque and located a couple of minutes from Eden Court and about 10 minutes to Inverness Castle.

The hotel was very nice, located by the river, making for pleasant walks. The hotel staff were also very welcoming, offering a glass of champagne upon check-in. The only downside was its distance from the train station; it took almost 20 minutes to walk there with my luggage. Carrying 15kg of luggage on the cobblestone path was a bit strenuous.

So happy we stayed at Ness Walk. The room was perfect, the location was excellent (just a short walk by the river to the town centre), breakfast was great but the highlight of the hotel is its staff. Warm, friendly, welcoming professionals, always ready to assist and chat a bit (or a lot if you're like us). Shout out to Chabor, Grace, Julia, Monica, Mark, Aaron everyone else at the reception whose name we didn't catch and all the wonderful breakfast staff. Probably wouldn't return to the Torrish restaurant, but would definitely return to this beautiful hotel and recommend it to everyone visiting the Highlands.

Staff friendly abdominal helpful. It would be good if they do not levy parking charges for guests

We had the most exceptional stay at Ness Walk, and it truly exceeded every expectation. From the moment we arrived, the service was warm, professional, and incredibly personal.

A very special mention must go to Steve, the concierge, who was absolutely outstanding throughout our stay. Nothing was too much trouble for him — whether it was organising activities, arranging transport, or simply offering friendly, thoughtful advice. His genuine interest in making our stay perfect made such a difference.

We also want to highlight Scott and Uan in the bar, who brought so much character and warmth to our evenings. Their knowledge, humour, and attention to detail created such a welcoming atmosphere. The cocktails were superb, and their recommendations were spot-on every time. They made each visit to the bar feel like a real treat.

The hotel itself is stunning — beautifully designed, peaceful, and immaculate — but it’s the exceptional team that truly sets Ness Walk apart. Their hospitality turned a lovely stay into something genuinely memorable.

We can’t recommend Ness Walk highly enough and can’t wait to return.

The Girls from Bristol

Fantastic service! Very comfortable. My husband was a bit 'fussy' with food, and the hotel/chef was able to accommodate his needs for the tasting menu. Food was delicious!

The cleanliness was really just so-so; I'd suggest having the hotel thoroughly clean the room before check-in. The service was excellent, and they even gave us a complimentary glass of champagne upon check-in. However, the hotel facilities were cumbersome to use; we had to go to another sister hotel, which was very inconvenient.

A truly delightful hotel experience! The most comfortable hotel I stayed at during my ten-plus days in the UK! Located by the river, it has its own private garden and parking, making it very safe and convenient. The environment is quiet, beautiful, and pleasant! The room facilities are complete, with a convenient and practical separate wet and dry area. The bedding and towels were clean, dry, and comfortable. Disposable slippers, toothbrushes, cotton swabs, razors, combs, and sewing kits are provided – a rare find in British hotels! Every staff member was polite and helpful, proactively carrying our luggage to our room and patiently showing us to our preferred rooms. The food was delicious! Every detail of the service was meticulous and thoughtful! It was a wonderful experience. We even asked the hotel to arrange another night in a room on the ground floor with a balcony, where we could enjoy the lush green grass, towering trees, and birdsong – the essence of nature! We even discovered a wild Ganoderma lucidum mushroom on the grass – so delightful! I will definitely stay here again when I return to the Scottish Highlands!