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8.3
Excellent
220 USD
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Marriott Jacksonville Downtown Hotel in Jacksonville

🌍
United States, Jacksonville, 245 Water St
● Center: 870 m
☎ Phone: +1 904-355-6664Show
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Check availability
Renovated Corner Double room with city view
Renovated Corner Double room with city view
Wireless internet, air conditioning and private bathroom
Beds:
253 USD
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deals
Renovated room
Renovated room
Air conditioning and private bathroom
270 USD
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deals
Renovated Double room
Renovated Double room
Wireless internet, air conditioning and private bathroom
Beds:
270 USD
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deals
Renovated Double room River View
Renovated Double room River View
Wireless internet, air conditioning and private bathroom
Beds:
274 USD
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deals
Renovated Deluxe Double room
Renovated Deluxe Double room
Wireless internet, air conditioning and shower
Beds:
314 USD
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deals
Renovated Deluxe room
Renovated Deluxe room
Wireless internet, air conditioning and shower
Beds:
318 USD
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deals
Renovated room River View
Renovated room River View
Air conditioning and private bathroom
437 USD
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Renovated Corner Double room River View
Renovated Corner Double room River View
Private bathroom
Beds:
444 USD
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deals
Renovated Quadruple room
4 x
Renovated Quadruple room
Private bathroom
Beds:
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Renovated Quadruple room River View
4 x
Renovated Quadruple room River View
Private bathroom
Beds:
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Renovated Twin room
Renovated Twin room
Private bathroom
Beds:
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deals
Renovated Twin room River View
Renovated Twin room River View
Private bathroom
Beds:
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deals
Renovated Deluxe Quadruple room
4 x
Renovated Deluxe Quadruple room
Wireless internet, air conditioning and shower
Beds:
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Renovated Deluxe Twin room
Renovated Deluxe Twin room
Private bathroom
Beds:
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More rooms

Description

Hotel opened in 1987, renovated in 2004. In this hotel 349 rooms, 16 floors.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Full English/Irish Set menu Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required A fixed amount of US$100.00 is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
  • Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: Contact the property for details
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 21 years old
  • Paying at the hotel: AmericanExpress, MasterCard, Visa
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Express check-in/check-out
  • Garden
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Family room
  • Cable TV
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Breakfast
  • Restaurant
  • Snack bar
  • Coffeemaker
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Car rental
Languages Spoken
  • Spanish
  • English
  • Multi-language staff
Recreation
  • Hiking
  • Sun Deck
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Outdoor pool
  • Pool facilities
  • Rooftop pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Doctor
  • First Aid Kit
Kids
  • Family/Kid Friendly
Pets
  • Pets allowed

Street view

Video: Marriott Jacksonville Downtown

Map

Reviews

Cleanliness
Amenities
Location
Service
29.06.2025 Randy
My biggest problem was about 3:00am the guests in the room adjacent to mine where fighting and loud. This woke my wife and I up and kept us from enjoying our time.
22.06.2025 Renee
The AC never really got cold; the sink didn’t drain, and about 4 AM we heard rap music from next door. The smell of pot was pretty strong in certain places, and there were no “direct call” instructions for the hotel front desk, bell hop, etc. instead, we had to call the reservation hotline to get the number to the front desk. It was just wasn’t the best stay we’ve had.
07.06.2025 Kathleen
The property was undergoing renovations. I was unaware of this at booking, but received an email from the property about a week before check-in.

Check-in was quick and the girl at the desk was courteous. She did advise me if the renovations at this time.

Room was clean and comfortable. It appears to have been recently updated. No water problems this time. We had them in our last stay. Bar staff were courteous, as usual, and attentive.

Another great stay!
29.05.2025 Giselle
Floor in room nor shower was clean. No ventilation in bathroom. Long wait for valet parking and only option for parking available.
26.05.2025 Patricia
I stayed at the Marriott Saturday for the Jazz Festival and was charged $200 incidental fees. I was told I used the WiFi 3 times @$9.95 each time. I had not used the WiFi and didn’t appreciate Marriott charging me an additional $100 incidental fee.

Other than that, my stay was nice, the beds could’ve been a bit more softer/comfortable.
25.04.2025 Sherry
Great stay-some floors are being renovated-our room was on a newly renovated floor-beautiful! Loved the motion sensor lights that helped with nightly bathroom trips. The staff was very friendly and helpful.
19.04.2025 118001****
The front desk girl service is very good. The breakfast is not very good.
07.01.2025 3359****
Good location and good environment
01.01.2025 Wang102102
The guy who checked in was very enthusiastic and deserves praise
01.12.2024 moskwab
Great deal on a very good hotel.
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Cafe and Restaurants near hotel

restaurant
Restaurant «Chicago Pizza at The Landing» (3 min)
2 Independent Dr, Jacksonville, FL 32202
Reviews
07.12.2017 Barbara
I m disappointed, me and my family frequently go to Chicago Pizza. I informed the manager this evening that tasted and smelled the aroma of beer in my son's personal pizza. Since my son has never drank an alcoholic beverage beverage before he could no tell, but I could. I rarely drink beer because or too much of it because it causes me to have headaches. I thought I was doing the right thing by informing the manager but instead the manager argued with me and slammed the phone instead. We always enjoyed going there through the years but more than likely I won't anymore since what I reported did not matter to them. Very disappointed. But I do want to add on a lighter note, the waiter was very polite, if I could afford to tip the waiter 100 dollars I would have, so I'm going to add another star for the good customer service by the waiter only. The manager was rude and selfish.
10.11.2017 A
Great pizza and sweet, cute waitress. Was surprised that the whole riverfront area is so dead. Urban decay. Don't let that discourage you.
31.10.2017 Shamona
This is by far is one of the absolute best pizza places I have ever had in my now 28 years of living. Let me just say I am a true American, and I love pizza! I promise you will not regret it. This is their deep dish meat lovers specialty pizza. It is a very nice environment too, it sits right on the St. Johns river downtown at the Jacksonville Landing. They have arcades and a bar. Great place for family or a casual night out with friends.
16.10.2017 Brion
best deep dish, besides carmines pizza in riverside. full bar with not many beers on tap. each table gets it own tv. great for watching all the games on a sunday. outside patio on the water. service has always been quality. THEY REMODELED THE BACK AND OH MY!!! GAMERS HEAVEN. classic arcade game cabinets, several high performance desktop, all home console (new and old) including a Nintendo Switch to play. not sure on the pricing for the games.
25.09.2017 Rena
Amazing pizza! Deep dish Chicago style yumminess. And the views from the patio over the river are simply lovely. Red-headed server was super friendly and service was timely and pleasant. Definitely visit this place!
restaurant
Restaurant «Hooters» (3 min)
2 Independent Dr Suite 103, Jacksonville, FL 32202
Reviews
07.12.2017 Steven
The restaurant is clean and the service was quick. The staff is friendly and make frequent checks on the table. The food could be better, but the view of the river is nice.
30.07.2017 Josh
Probably one of the worst experiences I've ever had at a restaurant. We waited 20 minutes and had to ask for a server. Finally server comes and starts taking our order and suddenly takes off to another table for five minutes. After our order we asked if we could add a order of fries. (Which she never placed)
Once out food arrived my wings had no sauce on them. I've had hundreds of wings before from Hooters and I know how they are supposed to be cooked. So I say can you please have sauce put on these and she replies that's how they come. I replied this is definitely not how they are supposed to be. So she gets sauce and bills me for extra sauce. Upon getting my bill we were charged for a item we didn't order. She did remove the item but very poor service. The bad part about the situation is that they were not very busy. And I am proud to say that this is my first negative review I have ever posted. Good job Hooters
14.07.2017 The
The Jacksonville Landing Hooters need to be shut down. I stopped going to the Jacksonville Landing Hooters for years due to their awful service, food, drinks, order that they never can get right. The best and favorite Hooters in Jacksonville is on San Jose Blvd. The food, service is great plus the fun I have is due to how the waitresses & managers interacts with their customers it help us as customers interacts with each others with great food, drinks, service with a lots of fun and laughter. My daughter from out of town invited me to an late afternoon/evening with her at the Jacksonville Landing & eat at the Jacksonville Landing Hooters. After my many and my very last bad experience at the Jacksonville Landing Hooters I didn't want to discourage her so I went unfortunate as I expected and my daughter experience the worse service ever the food and drinks order we place they never did get right with a attitude from the waitress was unbelievable and the manager unbelievable as well. I will not return or recommend my friends or my family to the Jacksonville Landing Hooters. The service, food, drinks, and most of all the unbelievably attitudes from the waitress & manager on Sunday July 9, 2017. The Jacksonville Landing Hooters need a visit from CEO of Hooters.
10.07.2017 Candace
Yesterday me and my mom came and we had a blast. Our waitress was awesome and the food was hot and fresh. Our drinks were nice and strong. We had such a good time that we came back again today. It was a complete opposite. Our waitress was very disagreeable and we ended up talking to a manager. She removed some charges but it will be awhile before we come back?
09.07.2017 Leslie
I just wanted to say that I went through a lot to get my food tonight. I blame grub hub and will not be using them again, but Hooters on the other hand was amazing. They had my food ready when I arrived and probably gave it to me since grub hub cancelled the order. The police officer then drove me back to my car to keep me from walking back alone in downtown at 11pm. The girls were so nice and even after the food sat out for a bit it was still amazing. The grilled chicken salad was so good. I'm vary thankful for my meal and for the police officer's assistance.
restaurant
Restaurant «Benny's Steak & Seafood» (4 min)
2 Independent Dr #175, Jacksonville, FL 32202
Reviews
19.12.2017 Betsy
Sad excuse for a restaurant, a work Christmas party turned into a disaster. We had a party of 12 that was suppose to be a party of 20. As u can see the place was a ghost town . Instead of having all 12 people be return customers, none of us will be back . They charged us for the folks that did not come $30, a plate. I would understand if the food was prepared ahead of time or if we held someone’s table up . There was a better way to handle this situation. The sad thing is they had server handle the situation , no manager. The food was very mediocre, there are too many other great restaurants in Jacksonville to waste your time here .
19.12.2017 AQUA
Food was ok but when we went to my wife's work party they asked about how many people were coming. The person in charge said around 20. Come time to pay, only 12 showed up due to working long shifts in the health care industry. The so called nice restaurant pressured the group to pay for the 6 no shows even though the group ordered 6 extra appetizers. To top it off... the food was not ready ahead of time to justify the 6 empty chair fee at $20 per chair. The place was like a ghost town when we arrived and with this treatment it will continue to be. DON'T SUPPORT THIS RESTAURANT. Go to Crawford's Steak House nearby.
18.12.2017 Paige
Amazing Food && Amazing Service !!

UPDATE: So It's December 18th && Of Course The Food Is Still Great But We Leave Early Because There Is A Spider On The Centerpiece On Our Table. The Manager Or Something Like That Uses His Hand To Remove The Spider Then We Ask For Take Out Boxes. He Immediately Ask To Take Our Food && We're Like Wait ?? Where Is The Spider ?? I Look && The Spider Is Now On The Table By My 4yr Olds Arm . He Plated Our Food && Seemed Confused Because I Asked Where Did The Spider Go But Question Is Did You Wash Your Hands Guy ??
17.12.2017 Raymond
Long story short... the service was decent, the food was decent, but over priced. I definitely won't be back again.
22.11.2017 Jeroen
I enjoyed the food. Interesting selection. We were here on a relatively quiet weeknight. Good service.

Frequently asked questions about Marriott Jacksonville Downtown Hotel

How much does it cost to stay at Marriott Jacksonville Downtown Hotel?

The cost of staying in Marriott Jacksonville Downtown Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 220 USD. Enter your dates to see the exact offer prices.

Is it far from Marriott Jacksonville Downtown Hotel to the nearest beach?

It takes 81 minutes to reach to the nearest beach.

Which room categories are available in the Marriott Jacksonville Downtown Hotel?

You can book Renovated room, Renovated room River View, Renovated Quadruple room, Renovated Quadruple room River View, Renovated Double room, Renovated Double room River View, Renovated Twin room, Renovated Twin room River View, Renovated Deluxe room, Renovated Deluxe Quadruple room, Renovated Deluxe Double room, Renovated Deluxe Twin room, Renovated Corner Double room with city view, Renovated Corner Double room River View in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Marriott Jacksonville Downtown Hotel?

Check-in at Marriott Jacksonville Downtown Hotel is possible from 15:00, check-out is until 12:00.

Does Marriott Jacksonville Downtown have a pool?

Yes, Marriott Jacksonville Downtown has a swimming pool for guests.

Are pets allowed at Marriott Jacksonville Downtown?

Yes, pets are welcome at Marriott Jacksonville Downtown, but we recommend calling ahead to confirm details (e.g., pet size, fees).

Does Marriott Jacksonville Downtown serve breakfast?

Yes, Marriott Jacksonville Downtown serves breakfast for guests. Breakfast options include Full English/Irish style.

How to get to Marriott Jacksonville Downtown from the nearest airport?

The nearest airport is Naval Air Station Jacksonville, located about 18 mins from hotel by car (16.8 km) away.

What’s the cancellation policy at Marriott Jacksonville Downtown?

The cancellation policy at Marriott Jacksonville Downtown depends on your room type and booking terms.

Hotel prices for: October - November 2026 calendar

The average hotel price this month is 253 USD The best time to book is October 5, with rates starting from 189 USD

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