Hilton Garden Inn Jacksonville Downtown Southbank 3*, Jacksonville (Florida): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard Double room

Wireless internet, air conditioning and shower

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Double Junior Suite

Wireless internet, air conditioning and shower

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1 Bedroom Presidential Double Suite

Private bathroom

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Presidential Double room

Private bathroom

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Presidential Single Suite

Private bathroom

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Run of House

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Bed in Dorm

Shared bathroom

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Standard Capsule

Shared bathroom

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1 Bedroom Standard Capsule

Shared bathroom

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Presidential Capsule

Shared bathroom

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1 Bedroom Presidential Capsule

Shared bathroom

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Economy room

Private bathroom

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Economy Single room

Private bathroom

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Economy Double room

Private bathroom

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Standard room

Air conditioning, shower and private bathroom

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1 Bedroom Standard room

Private bathroom

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2 Bedrooms Standard room

Private bathroom

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Standard Single room

Private bathroom

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Standard Triple room

Private bathroom

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Standard Quadruple room

Private bathroom

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Standard Family room

Family room with bathroom

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1 Bedroom Standard Double room

Private bathroom

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Standard Twin room

Private bathroom

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1 Bedroom Standard Quadruple room

Private bathroom

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2 Bedrooms Standard Quadruple room

Private bathroom

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2 Bedrooms Standard Quadruple room with balcony

Private bathroom

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Standard Sextuple room

Private bathroom

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Deluxe room

Private bathroom

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Deluxe Single room

Private bathroom

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Premier room

Private bathroom

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Executive room

Private bathroom

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Executive Double room

Private bathroom

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Presidential room

Private bathroom

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1 Bedroom Presidential Double room

Private bathroom

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Premium room

Private bathroom

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Premium Single room

Private bathroom

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Premium Single room with balcony

Private bathroom

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Premium Quadruple room

Private bathroom

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Premium Double room

Private bathroom

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Grand room

Private bathroom

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Grand Double room

Private bathroom

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Junior Suite

Air conditioning and private bathroom

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Single Junior Suite

Private bathroom

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Triple Junior Suite

Private bathroom

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Quadruple Junior Suite

Private bathroom

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Family Junior Suite

Family room with bathroom

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Sextuple Junior Suite

Private bathroom

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Standard Junior Suite

Private bathroom

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Grand Junior Suite

Private bathroom

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Grand Double Junior Suite

Private bathroom

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Suite

Kitchen and private bathroom

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Kitchen in the room

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1 Bedroom Suite

Private bathroom

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2 Bedrooms Suite

Kitchen, wireless internet and private bathroom

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Kitchen in the room

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Single Suite

Private bathroom

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1 Bedroom Single Suite

Kitchen, wireless internet and private bathroom

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Kitchen in the room

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Triple Suite

Private bathroom

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Quadruple Suite

Private bathroom

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Family Suite

Family room with kitchen, internet and bathroom

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Kitchen in the room

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Double Suite

Kitchen, wireless internet and private bathroom

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Kitchen in the room

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1 Bedroom Double Suite

Kitchen, wireless internet and private bathroom

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Kitchen in the room

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2 Bedrooms Double Suite

Private bathroom

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1 Bedroom Quadruple Suite

Private bathroom

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2 Bedrooms Quadruple Suite

Private bathroom

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2 Bedrooms Quadruple Suite with balcony

Private bathroom

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Sextuple Suite

Private bathroom

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Standard Suite

Private bathroom

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1 Bedroom Standard Double Suite

Private bathroom

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Standard Quadruple Suite

Private bathroom

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2 Bedrooms Standard Quadruple Suite

Private bathroom

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Presidential Suite with balcony

Wireless internet, air conditioning and private bathroom

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1 Bedroom Presidential Suite

Private bathroom

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Presidential Triple Suite

Private bathroom

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Presidential Quadruple Suite

Private bathroom

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1 Bedroom Presidential Quadruple Suite

Private bathroom

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Standard Apartment

Private bathroom

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Studio

Kitchen and private bathroom

Kitchen in the room

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Single Studio

Private bathroom

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Double Studio

Kitchen and private bathroom

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Kitchen in the room

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Quadruple Studio

Private bathroom

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Standard Studio

Private bathroom

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Standard Double Studio

Private bathroom

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Standard Quadruple Studio

Private bathroom

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Cottage

Private bathroom

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More rooms

Description

Hotel opened in 2009. In this hotel 123 rooms, 8 floors.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Breakfast: Option: A la carte Opening hours: [Mon - Fri] 06:00-10:00 Open
[Sat - Sun] 07:00-11:00 Open Price for extra breakfasts: Varies based on the food ordered Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
Deposit Policy: Deposit required A fixed amount of US$500.00 is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
Pets: Pets are allowed Fee: Contact the property for details
Age Requirements: The main guest checking in must be at least 21 years old
Paying at the hotel: Visa, MasterCard, UnionPay, DinersClub, AmericanExpress

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Smoke-free property
Heating
Security guard
Newspapers
Gift shop
Express check-in/check-out
Television in lobby
Electric car charging

Rooms

Non-smoking rooms
Room service
Fridge
Family room
Cable TV
Hairdryer
Flat-screen TV
Shower/Bathtub
Linens
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Iron and board
Luggage storage
Laundry
Safe-deposit box
Dry-cleaning
Luggage storage
Telephone
Iron

Meals

Bar
Coffee/tea for guests
Breakfast
Restaurant
Kettle

Internet

Free Wi-Fi

Transfer

Transfer services

Languages Spoken

English
Multi-language staff

Recreation

Hiking
Sun Deck

Parking

Parking

Pool and beach

Swimming pool
Outdoor pool
Pool facilities
Beach/pool towels

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities

Beauty and wellness

First Aid Kit

Kids

Family/Kid Friendly

Street view

Video: Hilton Garden Inn Jacksonville Downtown Southbank | Jacksonville (FL), United States | Hotel Review⭐

Map

Reviews

Cleanliness

Amenities

Location

Service

09.07.2026 Sharonda

I want to recognize the wonderful woman working at the front desk-Artarshia. Even with a long line of guests waiting, she remained incredibly kind, patient, and professional. She greeted everyone with a smile, took the time to answer questions, and made each person feel valued instead of rushed. Her positive attitude and outstanding customer service made a great impression and truly enhanced my experience. She is an asset to your hotel, and I hope she receives the recognition she deserves!

06.07.2026 Larry

Rooms clean and large. Bed and pillows good. Need a free breakfast for guests only wanting something small. Great location. Other places such as Hampton Inn and Durey have free breakfast and Druey has a free afternoon lunch. Staff and all other workers were great answering questions and giving directions.

06.07.2026 Leslie

The room was extremely comfortable. The bed felt great. The room was very clean. The air conditioning was perfect. Lovely room. The staff was very helpful and provided great customer service.

05.07.2026 Heather

Very clean room, and quiet. However I think breakfast may be a little overpriced. As well as parking.

29.06.2026 DeAnna

The room was that clean and the bed had a foul smell. I been itching since I laid in the bed. The carpet looked dingy. I wasn’t pleased at all with my stay.

29.06.2026 Tyler

It was an awesome stay! If I’m ever in Jacksonville again I will definitely be staying here again!

13.06.2026 osman

Room was dirty. Bathroom are like motel bathrooms. They were dirty, toilets have poop stains. The cost of the breakfast was to high. I can get the same breakfast in a hotel that offered for free. Do not recommend this hotel to travelers.

01.06.2026 Laura

The food was the worse I can remember having in a very long time. I had food poisoning afterwards. NEVER, will I eat in this restaurant again. Otherwise, accommodations were good and location excellent.

01.06.2026 Albert

The staff were friendly, the hotel and the room was clean, and parking was so close and easily accessible. Definitely recommend. Will be back again.

14.05.2026 Javia

Amazing stay from start to finish! The hotel was clean, comfortable, and beautifully maintained. The staff was welcoming and attentive, making the experience even better. I truly enjoyed the relaxing atmosphere and would definitely stay here again. Highly recommend!

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Cafe and Restaurants near hotel

Restaurant «La Nopalera» (3 min)

1434 Hendricks Ave, Jacksonville, FL 32207

Reviews

26.02.2017 joyce

I don't know where these bad review people are actually eating. The old site never smelt like urine, we went consistently. We have been to the new site multiple times and had no issues. Not sure about the baby changing thing as I didn't check but I will for future ref as we are heading there soon for lunch. Service can be a bit spotty at peak times but so is Ruths Chris, Bistro Aix, BBS etc. I have never had a bad meal or extensive wait or actual bad service in years and years. It can be loud the acoustics make it echo but again Bistro Aix and BBS are really loud too. I love LA Nopaleras (love the others too but wallet wise you can't beat it)

26.02.2017 Rachel

I was initially excited for the new La Nap location as the last one had been neglected and started stinking of urine. However, service on Hendricks is just as bad as it was before. I've been to this location twice. The first time, my husband and I were ignored, the wait for our food was unusually long, and the restaurant was so loud, everyone seemed to yell to talk. My infant needed a diaper change and there was no where in the bathroom to do this- even the area around the sink was soaked. The second time we went, there was a hair in my SIL's food, which she noticed before it was even put in front of her. She informed the waitress and the food was replaced, but no apology was given.

Tonight we tried to get take out. My husband was served beer after beer, with no one bringing his food. After more than an hour of waiting, my husband asked again where the food was, no one even apologized for the wait.

Overall, the service is terrible. I'm not sure if I've ever had worse. Will not be returning for further poor service.

13.02.2017 Mark

Food and service were typically lacking like other LaNops, but the building's vintage architecture and decor add a special charm.

01.02.2017 Chris

Food was good. Wait staff were not welcoming. There was no greeting walking in the door while the hostess just stood there, as well as nothing said when leaving. They just sat there like they were there just to hang out for the day behind the hostess stand. We sat ourselves at the bar. The staff spent more time playing on their phones than waiting tables. One waitress came behind the bar periodically to check on us, but one guy had to get up and walk down the bar to get someones attention to order a drink and food. Two others, next to us, ordered one round and decided to leave because of the... weirdness. There were wait staff just hanging out talking. I get that there are slow times during the mid week afternoons but playing on your phone while at work and lounging around is not a good business plan. And wait staff should turn the volume off on their cell phones. I don't need to hear that you've received a message every few seconds to a couple of minutes. Again, food was good but the staff could stand to have better appreciation for having a job. Was this an episode of Restaurant Impossible? I'm not picky or high maintenance but I would not recommend nor will I be going back.

27.12.2016 Kristen

Service was awesome. Super friendly. Food tastes fresh. I just loved the different atmosphere this place has. I love burritos and this place is my new favorite. Yum!

Clara's Tidbits Restaurant & Catering (4 min)

1076 Hendricks Ave, Jacksonville, FL 32207

Reviews

17.11.2017 Robert

The food is always tasty and fresh, my only real complaint is that it is VERY pricey for sandwiches.

06.11.2017 Sue

You can special order the cakes with a 24 hr notice and the baker will decorate it for you so beautifully. This is the lemon cake decorated for a birthday. They also have chocolate, sour cream, and vanilla upon request.

17.10.2017 David

Fantastic customer service. This was my first visit-Justin recommended the chicken salad pita and gumbo combination for lunch. Great choice! Definitely will return here.

02.10.2017 Jacob

I got the turkey avocado special... Hands down, the BEST potato salad I have ever tasted, and by miles at that! I can't get freakin get enough of it. The turkey avocado pita was amazing as well. If I'm ever in Jacksonville, at lunch time, I will be stopping here from now on :)

26.09.2017 Glenn

Have lunch here once or twice a year. They pride themselves on consistency, and they deliver it. This place has been going since 1985 and is always crowded at lunchtime, according to friends to work in the area. Have never had their catering but they have an interesting online menu and strong restaurant and chef backgrounds. Never had anything bad here and people love their salad bar. This is the mothership, with 150 seats; I've never been to their other locations.

Frequently asked questions about Hilton Garden Inn Jacksonville Downtown Southbank

How much does it cost to stay at Hilton Garden Inn Jacksonville Downtown Southbank?

The cost of staying in Hilton Garden Inn Jacksonville Downtown Southbank depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 146 USD. Enter your dates to see the exact offer prices.

Is it far from Hilton Garden Inn Jacksonville Downtown Southbank to the nearest beach?

It takes 86 minutes to reach to the nearest beach.

Which room categories are available in the Hilton Garden Inn Jacksonville Downtown Southbank?

You can book Run of House, Bed in Dorm, Standard Capsule, 1 Bedroom Standard Capsule, Presidential Capsule, 1 Bedroom Presidential Capsule, Economy room, Economy Single room, Economy Double room, Standard room, 1 Bedroom Standard room, 2 Bedrooms Standard room, Standard Single room, Standard Triple room, Standard Quadruple room, Standard Family room, Standard Double room, 1 Bedroom Standard Double room, Standard Twin room, 1 Bedroom Standard Quadruple room, 2 Bedrooms Standard Quadruple room, 2 Bedrooms Standard Quadruple room with balcony, Standard Sextuple room, Deluxe room, Deluxe Single room, Premier room, Executive room, Executive Double room, Presidential room, Presidential Double room, 1 Bedroom Presidential Double room, Premium room, Premium Single room, Premium Single room with balcony, Premium Quadruple room, Premium Double room, Grand room, Grand Double room, Junior Suite, Single Junior Suite, Triple Junior Suite, Quadruple Junior Suite, Family Junior Suite, Double Junior Suite, Sextuple Junior Suite, Standard Junior Suite, Grand Junior Suite, Grand Double Junior Suite, Suite, 1 Bedroom Suite, 2 Bedrooms Suite, Single Suite, 1 Bedroom Single Suite, Triple Suite, Quadruple Suite, Family Suite, Double Suite, 1 Bedroom Double Suite, 2 Bedrooms Double Suite, 1 Bedroom Quadruple Suite, 2 Bedrooms Quadruple Suite, 2 Bedrooms Quadruple Suite with balcony, Sextuple Suite, Standard Suite, 1 Bedroom Standard Double Suite, Standard Quadruple Suite, 2 Bedrooms Standard Quadruple Suite, Presidential Suite with balcony, 1 Bedroom Presidential Suite, Presidential Single Suite, Presidential Triple Suite, Presidential Quadruple Suite, 1 Bedroom Presidential Double Suite, 1 Bedroom Presidential Quadruple Suite, Standard Apartment, Studio, Single Studio, Double Studio, Quadruple Studio, Standard Studio, Standard Double Studio, Standard Quadruple Studio, Cottage in the hotel. Please check room availability by choosing your dates

Does Hilton Garden Inn Jacksonville Downtown Southbank have a pool?

Yes, Hilton Garden Inn Jacksonville Downtown Southbank has a swimming pool for guests.

Does Hilton Garden Inn Jacksonville Downtown Southbank allow pets, and what is the pet fee and weight limit?

Yes, pets are welcome at Hilton Garden Inn Jacksonville Downtown Southbank, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to Hilton Garden Inn Jacksonville Downtown Southbank from the nearest airport?

The nearest airport is Naval Air Station Jacksonville, located about 25 mins from hotel by car (19.9 km) away.

What’s the cancellation policy at Hilton Garden Inn Jacksonville Downtown Southbank?

The cancellation policy at Hilton Garden Inn Jacksonville Downtown Southbank depends on your room type and booking terms.

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Hotels

	day	night
October	+30 °C	+20 °C
November	+27 °C	+16 °C
December	+26 °C	+14 °C
January	+22 °C	+10 °C
February	+23 °C	+11 °C
March	+27 °C	+15 °C

Hilton Garden Inn Jacksonville Downtown Southbank in Jacksonville

Rooms and prices

Description

Policies and conditions

Services and facilities

Street view

Video: Hilton Garden Inn Jacksonville Downtown Southbank | Jacksonville (FL), United States | Hotel Review⭐

Map

Reviews

Cafe and Restaurants near hotel

Frequently asked questions about Hilton Garden Inn Jacksonville Downtown Southbank

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