Country Inn & Suites by Radisson, Peoria North, IL

Booked a king room the first night and a king jacuzzi room the second night. The first night there was no hot water at 6pm, nor no hot water at 10am the next morning. Complained to the desk staff. Management was supposed to call Monday morning and no one has called. It’s now Wednesday. Moved into the king jacuzzi room and the conditions were awful. I took several pictures. The bed had stains on it everywhere. The wallpaper in the bathroom was coming off. The battery in the smoke detector was hanging out. There was no iron. There looked to have been several leaks in the ceiling that had bad patch jobs. I would’ve liked to have moved rooms, but they were sold out. I paid $177 a night. I slept on top of the covers because it was so disgusting.

STAY AWAY!!!!!!!

My family stayed at the Country Inn & Suites in Peoria, IL for one night on July 3rd and it’s been a truly awful experience.

To start off with, they were unable to accommodate an early check-in despite there being two or three cars in the entire parking lot (already a bad sign). We called the morning before we arrived from out of town and were assured early check-in would not be a problem. Unfortunately, we didn’t get a room until 3:00. It caused several issues for us but the front desk person was unfazed when we explained.

However, the biggest issue has been getting double-charged for the room. After calling the hotel to notify them of the issue, I’ve heard nothing from back management (it’s been a week now) and now I’m dealing with Radisson customer service that also hasn’t been able to help refund my money. Very disappointing..