SpringHill Suites by Marriott Grand Rapids North in Grand Rapids

This hotel was atrocious. Where do I even begin? Thankfully, this was not supposed to be a “fun” stay. We were displaced from our home due to flooding and this was an emergency stay until we got into an Airbnb.

The toilet was clogged as soon as we entered the room. We called staff, they brought us a trash bag covered toilet plunger to de-clog the toilet ourselves. The one we did NOT clog. Not only that, but it easily clogged the rest of the trip, and we had to call for the plunger two other times in two days.

WiFi is not free. You have to be a member to have access to the WiFi.

The breakfast was a sad excuse. There was never any bacon or sausage or non-dairy options for protein. No fruit. Just yogurt, stale bagels and oatmeal were the only options on weekdays. They added waffles on Saturday, but there was a long line and I have four kids.

Our door to our room would not close from the outside when we left the room. The dead bolt lock kept getting stuck every single time we went to leave we had to mess with it for 5 minutes to get it to close.

The pool was really cold, and much smaller than advertised. It barely had enough room for our family to play in it. Thankfully, no one else came in when we did or we’d be sardines.