DoubleTree by Hilton Tulsa Downtown in Tulsa

Room tub wouldn’t drain. Poop in the downstairs bathroom by the pool smeared all in the floor. Lights burnt out in the room. Hallway smelled like mildew -wet carpet. Staff was great and stay wasn’t terrible but could have been better.

We use this hotel frequently when visiting Tulsa. That will probably change moving forward. Parking garage gates didn’t ever work properly plus issues with getting off the elevator . Things look like they are letting stuff go compared to usual.

I recently stayed at the DoubleTree Hotel in downtown Tulsa for one week and found the staff to be consistently professional and very welcoming. Shamika and Sarah were kind and courteous throughout the check-in process, and although the experience took much longer than expected due to their lack of credentials for accessing third-party reservations, they handled the situation with patience and professionalism.

Even after the Delta flight crew arrived and checked in within minutes, I was still waiting, but Shamika worked hard to resolve the issue and eventually connected with the front desk manager, Amy, who helped move things forward. “Q” at the front desk and Laramie at the bar were also friendly and added to the positive atmosphere of the stay.

Once checked in, the overall experience was very good. The rooms were clean, the beds were plush and comfortable, and the location made it easy to get around. The bar service was excellent and added a nice touch to the evening wind-down.

Pros:
• Great location
• Friendly staff, including Shamika, Sarah, Amy, Q, and Laramie at the bar
• Clean, comfortable rooms
• Plush beds
• Strong bar service

Cons:
• Slow check-in process for third-party bookings
• No microwave in the rooms
• No ice machine on the seventeenth floor

Overall, despite the long check-in process, my stay was enjoyable and the staff contributed to a positive experience.