Extended Stay America Suites Seattle Redmond in Bellevue

This is the second time that I've stayed here. Last year was great. The staff was super friendly and accommodating when there was a problem. This time was very different. There wasn't hot water for 3 days, and when I went in to ask about it, someone came out looking mad as hell and, very rudely, told me that she was working on it and walked away. I was planning on complaining to the manager regarding it, but then I learned she was the manager. I also witnessed an argument between an older woman and someone in a car. I was about to go down to make sure she was alright, but then the car left, and the lady walked away very upset. Later, I found out it was the manager. Everyone else that I interacted with in the office was super friendly and helpful, but with what I witnessed from management, I will go somewhere else next year.