Forest 1961 Hotel & Restaurant in Vanadzor

I am leaving this review to share an unpleasant and shameful experience with the staff of this hotel.
We’ve held a few events at their restaurant before, and to be fair, the food was decent — that’s the only reason they’re getting one star. However, the hotel’s general attitude left a lasting negative impression.
This time we were just spending some leisure time nearby with our kids and nephews when their ball accidentally flew over the hotel’s barbed-wire fence. We sent the older kids to politely ask the guards for help, but they were rudely refused. When we called the administrator, we were told to have the kids wait outside and someone would return the ball — but no one came. Later, the staff claimed it wasn’t found, even though it was clearly visible from outside.
The entire situation was handled with arrogance, neglect and unprofessionalism. The kids were shocked by the way the adults treated them, and the youngest one was absolutely heartbroken to lose the ball.

Actually, this isn’t about a ball. It’s about attitude. Basic human decency shouldn't depend on whether someone is a paying guest — especially when it comes to how you treat children.
I strongly urge the hotel’s owner to address this with their staff. A place that shows open disdain for children has no right to call itself welcoming or hospitable.

This is not a family hotel for adults only. You can't do anything, you can't play, you can't run, you can't ride a bike or scooter. The pool was supposed to be insulated, but it was very cold, the sauna did not work, the service was very poor. The children communicated very poorly. The food was ok. The only thing I liked was the interior and cleanliness.