The Chermside Apartments in Brisbane

Room floors were dirty
No towels
Pool area was dirty
Do think I would go back again unfortunately

My wife and I stayed for three nights
We checked in after 7 pm so missed the reception deadline
Got our key through the night safe box
On going to the room via the lift we didn’t realise that we had to carry two very large cases up to a mezzanine floor level with twenty steps
Entering the unclean room ( the bed was made and clean) there was only the ceiling light working in the bedroom ( the lamp had no bulb) on the bedside table
The other “ bedside “ table was a wooden stool.
The bathroom was “ decent “ but again only with a working ceiling light. The over sink mirror light wasn’t working either.
The next day we opened the patio door to see total dirt and dust on the patio floor, which obviously hadn’t been cleaned in weeks
( my wife renamed the establishment GERMSIDE) .
We went to the reception to report all issues, which were noted but to our dismay we returned to our room 10 hours later and absolutely nothing was done as per our requests
The breakfast was extremely basic ( but we were aware of that) served by two pleasant elderly people who boiled the kettle and poured the water into our cups
The outside breakfast patio area again was unclean but we accepted as we were only there 10 minutes

The Wi-Fi was very poor although it it work occasionally
The Wi-Fi code was “ Endive 1”
Can I suggest that it is changed to 1 Dive as this is exactly what it is

Now I know why they want full payment up front for this low level, low hygiene apart hotel

Disappointed holiday maker