8.8
Excellent
171 USD
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Grand Mercure Apartments Townsville in Townsville

🌍
Townsville, 8/10 Palmer St City QLD 4810, Australia
● Center: 2.4 km
🌞 Beach - 12 min
☎ Phone: +61 7 4753 2800Show
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Economy room
Economy room
Private bathroom
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Economy Double room
Economy Double room
Private bathroom
Beds:
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Standard room
Standard room
Private bathroom
Beds:
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Standard Double room
Standard Double room
Private bathroom
Beds:
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Superior room
Superior room
Private bathroom
Beds:
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Superior Double room
Superior Double room
Private bathroom
Beds:
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Premier room
Premier room
Private bathroom
Beds:
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Premier Double room
Premier Double room
Private bathroom
Beds:
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Apartment
Apartment
Private bathroom
Beds:
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1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
Beds:
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2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
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Superior Apartment
Superior Apartment
Private bathroom
Beds:
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1 Bedroom Superior Apartment
1 Bedroom Superior Apartment
Private bathroom
Beds:
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Premier Apartment
Premier Apartment
Private bathroom
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1 Bedroom Premier Apartment
1 Bedroom Premier Apartment
Private bathroom
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More rooms

Description

In this apart-hotel 286 rooms, 1 floor.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.
  • Breakfast: Breakfast not provided
  • Deposit Policy: Deposit required A fixed amount of AU$100.00 (approx. US$72.58) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, AmericanExpress, Visa
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Elevator/lift
  • Smoke-free property
  • Newspapers
  • Ticket assistance
  • Reception desk
Accessibility
  • Accessibility features
Services and amenities
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
Meals
  • Restaurant
Internet
  • Free Wi-Fi
Tourist services
  • Tour assistance
Parking
  • Parking
Pool and beach
  • Outdoor pool
  • Water sport facilities
  • Pool facilities
  • Next to the beach
Business
  • Conference Hall
Sports
  • Fitness facilities

The nearest beach is located on the distance of 830 m. It takes 12 minutes To the beach!

Street view

Video: Grand Hotel and Apartments Townsville, Australia

Map

Reviews

Cleanliness
Amenities
Location
Service
26.04.2026 theaprilnesss
I had a really pleasant stay at this hotel. The room was clean, comfortable, and well-maintained, which made it easy to relax after a long day. The bed was especially cozy, and I appreciated the little details like fresh linens and complete amenities.

The staff were friendly and accommodating, always ready to help with any questions or requests. Check-in and check-out were smooth and hassle-free, which I really valued.

The location was also convenient, close to shops, restaurants, and transport, making it easy to get around and explore the area.

Overall, I had a great experience and would definitely consider staying here again. Highly recommended for anyone looking for a comfortable and stress-free stay!
27.12.2025 Joanna
Our one-bedroom apartment had access to outside (balcony), extras like washing machine + dryer, well equipped kitchenette, free parking. I appreciate these things. . . but particularly that the staff were always very helpful.
19.12.2025 Deryn
I had a memorable stay here and i will be back again and extend my holiday time in Townsville. The staff were very Deadly they assisted me with my every needs and their personality and performance was outstanding for me room. The room was awesome i enjoyed the bed it felt like clouds nice white and fluffy.
16.11.2025 Hanife
Lovely clean room, spacious and nice balcony view of Palmer Street. Friendly staff and great location for restaurants or a relaxing walk.
13.11.2025 Jenny
Stayed for 8 nights.
Room was really clean & smelled fresh.
Bed & pillows were like sleeping on a cloud.
Reception & housekeeping staff were very welcoming & nothing was too much trouble.
Various cuisines & quality Cafes & Restaurants were very close to the Grand Hotel all within a short walking distance.
Definitely recommend & would stay there again.
02.11.2025 Paul
Room was nice and clean.

Staff was very helpful and friendly.

I would recommend a families or friends to stay Grand Hotel & Apartment
22.05.2025 Guest
Very good
14.04.2025 Carolyn
Great modern property. Good location, very friendly staff. Easy check in and check out. View was of a side street which was the only downside of the stay.
01.04.2025 Benjamin
Great location for dining, but needs a bit of an update, overall good spot in Townsville
24.02.2025 Donna
What I didn’t like I have gone for a swim about 2 years ago and back again and had a lot of trouble getting out of the pool with nothing to hang onto it definitely needs a rail for the elderly guess. Thanks Donna
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POIs near hotel

museum
Museum of Tropical Queensland (6 min)
Museum showcasing natural and cultural history of tropical Queensland.
aquarium
Reef HQ (6 min)
Aquarium featuring Great Barrier Reef marine life and coral exhibits.
monument
Robert Towns Monument (1.7 km)
Monument commemorating Captain Robert Towns, the city's namesake.
museum
Army Museum of North Queensland (2.8 km)
Museum displaying military artifacts and history of North Queensland.
attraction
Townsville Helicopters (5 km)
Offers scenic helicopter tours over Townsville and surrounding areas.

Cafe and Restaurants near hotel

restaurant
Restaurant «Centro Bar and Grill» (1 min)
Townsville Central Hotel, 12-14 Palmer St, Townsville City QLD 4810
Reviews
08.07.2017 Andy
Food was fantastic, the best steak I have ever had. Calamari was amazing. The staff were great, friendly, informative and really cheery. We will most definitely be eating here again. Thanks for a lovely experience.
06.05.2017 Samantha
Food here was amazing. My partner and I had dinner here tonight. We had the calimari entree and the calimari was perfect (not rubbery) and the breading was nice.

I had the garlic prawns over jasmine rice. The prawns had an amazing depth of flavor. The jasmine rice was flavorful but not overpowering. The dressing on my side salad was light yet flavorful. My parter had parmi with chips. It was very good parmi, and possibly the best chips I have ever had. Seriously amazing.

Service may have been a touch slow, but I love slow meals, so I don't tend to count down for that as long as the service is polite and friendly, which it was. The chef even stopped by for a chat.

We enjoyed beer, wine, and cocktails; all were enjoyable.

We sat outside; it was less crowded than other places and felt like a hidden gem.

I saw some negative reviews about precooked food and the like (breakfast reviews, I think), but dinner was definitely not like that. It was fresh, top notch, and delicious.
21.02.2017 Ashley
Enjoyed our one time visit here. Happy with our service and the food was delicious!
01.05.2016 Sean
Simply terrible. Went out for our friend's birthday breakfast and the wait time to be served was ridiculous. Waited for longer than 30 minutes for our order to be taken and then we were seated. The food served was all pre-cooked and not nice at all. Would not recommend to anyone.
01.05.2016 Lachlan
Now, I'm not one to usually take the time out of my day to write reviews for sub-par cafes. But this one took the cake.
Waiting in line to be served gave real insight into the plight of Schapelle Corby in a Balinese prison - praying to line up for the firing squad just to be put out of your misery.
Side note: did just witness a staff member walk through the cafe to smoke a cigarette lol
The food was akin to a C standard in grade 8 Home Economics, the service was pathetic, and I can only imagine how horrific it would have been if they were actually busy.
As far as I'm concerned, Schapelle got off lucky.
restaurant
Michels Restaurant (1 min)
7 Palmer St, South Townsville QLD 4810
Reviews
30.12.2017 Ken
Excellent high end restaurant, great food served over time so you could enjoy three courses. Bit pricey at $100 per head but that did including.drinks. Will return
22.11.2017 MARK
Spent a night with my family and friends for a birthday party. The staff were great, the food was great, prefect night. Thank you
17.11.2017 Alfie
Trash food, rude to their volunteer workers. Didn't even say thank you after us working three hours for them. Very rude females. The guys were pretty chill.
13.10.2017 colin
Awesome food ???
Jess and the rest of the staff were friendly and efficient
08.10.2017 Justin
A very sophisticated almost posh feeling or vibe upon walking in the doors. The staff greeted with a smile then seated. One of the nice things, even though the restaurant was full. The staff still made a point I'm making their rounds of each table refilling my drink as I waited for my dinner guest. Food was displayed immaculately and the in all a good night.
restaurant
Restaurant «Subway» (5 min)
227 Flinders St, Townsville City QLD 4810
Reviews
08.01.2018 Marina
Service was good, but the place looked pretty run down and dirty. The salads in the cabinet wasn't very fresh either.
30.09.2017 HAMBURGG007
This Restaurant offers outside for 16$ two subs, but it's a fake.
08.09.2017 Dean
I remember I went here with a few mates years ago and one of my friends was using our cup to get a drink of coke and the girl behind the counter said "If you use that cup again to have a drink I'm going to kick you out", so my mate went and got another refill, then she preceded to jump over the counter, grabbed the cup and threw it in the bin. Good times.
05.08.2017 Ben
Best drunk sammidge ever
16.06.2017 Go
Quick. Cheap. Cheerful

Frequently asked questions about Grand Mercure Apartments Townsville

How much does it cost to stay at Grand Mercure Apartments Townsville?

The cost of staying in Grand Mercure Apartments Townsville depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 171 USD. Enter your dates to see the exact offer prices.

Is it far from Grand Mercure Apartments Townsville to the nearest beach?

It takes 12 minutes to reach to the nearest beach.

Which room categories are available in the Grand Mercure Apartments Townsville?

You can book Economy room, Economy Double room, Standard room, Standard Double room, Superior room, Superior Double room, Premier room, Premier Double room, Apartment, 1 Bedroom Apartment, 2 Bedrooms Apartment, Superior Apartment, 1 Bedroom Superior Apartment, Premier Apartment, 1 Bedroom Premier Apartment in the hotel. Please check room availability by choosing your dates

Does Grand Hotel and Apartments Townsville have a pool?

Yes, Grand Hotel and Apartments Townsville has a swimming pool for guests.

Are pets allowed at Grand Hotel and Apartments Townsville?

No, pets are not allowed at Grand Hotel and Apartments Townsville.

Does Grand Hotel and Apartments Townsville serve breakfast?

No, Grand Hotel and Apartments Townsville does not provide breakfast.

How to get to Grand Hotel and Apartments Townsville from the nearest airport?

The nearest airport is Townsville Airport, located about 15 mins from hotel by car (7.3 km) away.

What’s the cancellation policy at Grand Hotel and Apartments Townsville?

The cancellation policy at Grand Hotel and Apartments Townsville depends on your room type and booking terms.

Does Grand Hotel and Apartments Townsville offer airport transfers?

No, Grand Hotel and Apartments Townsville does not provide airport transfers for guests.

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