SureStay Hotel by Best Western The Clarence on Melville in Albany
Rooms and prices
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Description
In this hotel 57 rooms, 1 floor.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Breakfast not provided
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard, AmericanExpress
Services and facilities
- Air conditioning
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Television in lobby
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kitchen
- Packed Lunches
- Kettle
- Free Wi-Fi
- German
- English
- Italian
- Multi-language staff
- Tour assistance
- Library
- Parking
- Parking nearby
- Beach/pool towels
- Business center
- Fax and copy machine
- Conference Hall
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets Not Allowed
The nearest beach is located on the distance of 3810 m. It takes 57 minutes To the beach!
Street view
Video: #SureStay Hotel by Best Western The Clarence on Melville #family room
Map
Reviews
First, let's talk about the less-than-satisfactory aspects:
· Outdated hardware: The lighting is dim, and the most unbelievable thing is that they're still using window air conditioners.
· Poor soundproofing: The guests next door checked out and left at 5 AM the next morning, and I could hear their car starting clearly. Light sleepers should definitely beware.
· Basic toiletries: While shampoo and shower gel are provided, their quality leaves much to be desired. You need to bring your own toothbrush and cup, which can be a bit awkward if you forget.
But there are also some highlights:
· The shower water pressure is strong and hot, which is perfect for washing away the fatigue after a long journey.
· Family-friendly bed layout: 1 large bed + 1 single bed, just right for three adults and one child.
· Microwave is very practical: In the morning, I heated up the previous day's #1 ranked pie and baguette from Mount Barker and enjoyed breakfast in the room, which was quite pleasant.
· Good location: About a 20-minute drive from Bald Head and only 1.8km from town, making it convenient for visiting attractions and finding food.
Summary: If you're just looking for a cheap place to stay overnight and don't have high expectations for the facilities, this place is barely acceptable. However, if you're a light sleeper or prioritize comfort, I recommend looking elsewhere. It's okay for a casual overnight stay, but don't expect a comfortable experience.
The location truly is the biggest highlight – it's close to the city center, with supermarkets and fast-food restaurants nearby. Plus, it's a short drive to the Mount Clarence lookout for sunrise views, which was incredibly convenient for our impromptu itinerary. The room was well-equipped with a fridge and microwave, and generally clean, making it a handy stopover for our short transit.
There were a few minor downsides, though: the room felt a bit dated, the air conditioning was a little noisy, and the bathroom tiles weren't as white as they could be. Also, the TV size didn't quite fit the counter and was a bit tilted. But these are small issues; for a last-minute booking, having these amenities was already quite satisfying. It's a very suitable choice for a transit stopover.
However, the hotel is quite old, and our electricity tripped on the first night after using the hairdryer, so we couldn’t use it for the rest of the stay.
Went to the reception at 10am, advised that I haven't had a shower yet. They advised that they will get a plumber to the room right away. At 11:20 I called and advised that I am still waiting to have a shower. I was told that plumber is busy. I asked if I could switch rooms, given multiple issues with the room and was told that they are fully booked. This is on a Tuesday during off peak season. So I go on their website and notice there are several rooms available to book for that afternoon. They lied.
I called back twice and no one answered. So I walked to reception again and demanded that either my room be changed or I should be refunded so I can check out. After 5 minutes of argument they agreed to change my room to another room which wasn't much better but at least the shower had working water.
Rude customer service, lying about no available room, and lying about being busy, and poor quality of amenities.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about SureStay Hotel by Best Western The Clarence on Melville
How much does it cost to stay at SureStay Hotel by Best Western The Clarence on Melville?
The cost of staying in SureStay Hotel by Best Western The Clarence on Melville depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 89 USD. Enter your dates to see the exact offer prices.
Is it far from SureStay Hotel by Best Western The Clarence on Melville to the nearest beach?
It takes 57 minutes to reach to the nearest beach.
Which room categories are available in the SureStay Hotel by Best Western The Clarence on Melville?
You can book Run of House, Bed in Dorm, Economy room, Economy Single room, Economy Double room, Standard room, Standard room with mountain view, Standard room with balcony, 2 Bedrooms Standard room, Standard Single room, Standard Single room with balcony, Standard Triple room, Standard Family room, 2 Bedrooms Standard Family room, Standard Single Family room, Standard Quadruple Family room, Standard Double room, Standard Double room with balcony, 2 Bedrooms Standard Double room, Standard Quadruple room, Standard Double Family room, 2 Bedrooms Standard Double Family room, 2 Bedrooms Standard Sextuple room, Business room, Business Double room, Superior room, Superior Single room, Superior Double room, Deluxe room, Deluxe room with courtyard view, Deluxe room with balcony, Deluxe Single room, Deluxe Triple room, Deluxe Double room, Deluxe Double room with balcony, Premier room, Executive room, Executive Single room, Executive Triple room, Executive Double room, Executive Quadruple room, Premium room, Premium Single room, Premium Double room, Classic room, Classic Double room, Grand room, Luxury room, Junior Suite, 2 Bedrooms Junior Suite, Suite, Suite with balcony, 2 Bedrooms Suite, Single Suite, Triple Suite, Quadruple Suite, 2 Bedrooms Family Suite, Double Suite, 2 Bedrooms Double Suite, 2 Bedrooms Quadruple Suite, 2 Bedrooms Triple Suite, Sextuple Suite, 2 Bedrooms Sextuple Suite, Standard Suite, Deluxe Suite, Deluxe Suite with balcony, Deluxe Double Suite with balcony, Premier Suite, Ambassador Suite, Ambassador Suite with balcony in the hotel. Please check room availability by choosing your dates
Does SureStay Hotel by Best Western the Clarence on Melville have a pool?
No, SureStay Hotel by Best Western the Clarence on Melville does not have a pool for guests.
Are pets allowed at SureStay Hotel by Best Western the Clarence on Melville?
No, pets are not allowed at SureStay Hotel by Best Western the Clarence on Melville.
Does SureStay Hotel by Best Western the Clarence on Melville serve breakfast?
No, SureStay Hotel by Best Western the Clarence on Melville does not provide breakfast.
How to get to SureStay Hotel by Best Western the Clarence on Melville from the nearest airport?
The nearest airport is Albany Airport, located about 11 mins from hotel by car (10.4 km) away.
What’s the cancellation policy at SureStay Hotel by Best Western the Clarence on Melville?
The cancellation policy at SureStay Hotel by Best Western the Clarence on Melville depends on your room type and booking terms.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 95 USD The best time to book is July 19, with rates starting from 89 USD






































































