Hotel Bon Alpina in Innsbruck

Out of the way but free shuttle bus into Innsbruck. Food in restaurant is not the best, 27 euros for three course but I didn’t think it was good value, food like school dinners. (I eat out a lot so maybe I’m fussy). I wasn’t informed of the ‘rules’ for the table system so got ‘told off’ by the waitress Angela for taking some man’s table & think that she needs training on how to speak to guests as she embarrassed me in front of others in the dining area. The chalk boards on the table with names are so out of date & other people were telling me they felt the same. Regarding staff members Jeffrey and Nicholas were great bar staff, kind and made us feel at ease and Monika in the office helped me with a problem of missing ski’s. I would say Monika is a credit to this company of Innsbruck hotels and was very professional and really helped me. I would give this hotel a 2 star rating, I think that there needs to be better management in the food area. The area was clean, there was basic selection of food but it was better than the evening meal selection. Our room was cleaned really well, the sauna, steam and pool area were lovely & kept well. I would not stay here again as just thought that the restaurant system is very outdated.