Sandman Hotel & Suites Kelowna in Kelowna

I’ve stayed at the Sandman in Kelowna three times in the last two months. The location to the airport is great and the park and fly is affordable! The staff at the front desk are friendly and accommodating. The first time I stayed Merve at the front desk was great! She helped me navigate how to get to the airport and called a taxi for me in the morning! This latest stay Sid was extremely helpful. He noticed I was travelling alone with two small kids and he offered to help carry my luggage from my car to my room and also moved me to a room closer to the door and on the main level so I didn’t have to make a long trek with the kids. The attention to detail was very appreciated!

Absolutely amazing service! Me and my partner drive to Kelowna for work, and we arrived very early for our check in, however, Sid and Yash went above and beyond to get us a room ready early (almost immediately after arriving), and ensure we had everything we needed for our stay!
By far one of the best hotel experiences we've had, and we will definitely be making this hotel our #1 choice for future trips!!
Thanks again for making our stay amazing!!

Sid was an absolute pleasure to check in with on my stay in Kelowna. He was incredibly friendly and welcoming. Starting my stay off with such an excellent interaction was just the boost I needed after a long day of driving. Great front desk manager.

The room was clean and fresh with an excellent view in the tower. Sheets and bathroom were clean, no hairs or stains or other things left behind by other clients. I know this location is undergoing some renovations but I definitely recommend stopping in and staying a night. :)

I stayed here beginning of Feb 2026 for work. On check-in Sid, the front office manager, greeted me and was very warm and the hotel staff felt very welcoming. We talked a little bit the area and it was nice to have that personal interaction. I stayed in the tower side and had a great view the south side facing Orchard Park mall. The rooms were very clean and looked very modern. I liked the location as there was a McDonald's across the parking lot which I grabbed a coffee in the morning and I went to the Asian restaurant next door my first evening. I feel like this hotel is situated very well and offers easy access to lots of amenities. It offered everything I needed so I would definitely stay there again when I'm in Kelowna. Thank you, Sid, and your team, for a very enjoyable stay!

When I arrived I had excellent customer service by Sid who is manager. He allowed us to check in early and was extremely knowledgeable and friendly. The hotel is conveniently located near many nearby attractions and well cleaned. Even though there was renovations currently, the rooms were quiet and I had a great night sleep. Thank you Sid for providing excellent service and making us feel like valued customers.

Everything is great. I will just recommend you if you can improve the breakfast.

Very nice staff

The location is excellent, with plenty of dining options nearby and close to the lake. The only downside is that the hotel is a bit dated and uses window air conditioning units, which are quite noisy when operating.

I like How the interior of my room that I book for my parents