Hotel Guarocuya in Santo Domingo
✅ Staff described as extremely nice, helpful, and friendly by multiple guests ✅ Rooms feature air conditioning, hot water, and television according to positive reviews ✅ Good location in the colonial zone close to restaurants and historic sites ✅ Affordable pricing with rooms starting from around 35 USD per night ✅ Manager refunded money promptly in one case of service issues ❌ Several guests report rooms not matching online photos, describing poor cleanliness and maintenance ❌ Complaints about lack of hot water, electricity outages, and non-functioning air conditioning ❌ Some guests were relocated to a different, lower quality property without refund ❌ Bathroom facilities often cited as inadequate, with missing doors or curtains ❌ Reports of reservation issues including overcharging and refusal to refund cancellations
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Description
Hotel Guarocuya in Santo Domingo is a budget-friendly, 2-star option offering a variety of room types including Standard, Deluxe, Grand, and Cottage accommodations. The property operates a 24-hour front desk and provides free WiFi, a garden, terrace, and designated smoking area. Pets are allowed, but note that children and service animals are not permitted. While the hotel is rated 7.2/10 overall, reviews highlight inconsistent room quality and occasional service issues. Some guests appreciated the helpful and friendly staff and found the hotel suitable for short stays, especially if spending most of the day outside exploring. Expect modest rooms with basic amenities; the hotel is still undergoing some remodeling and may have limited facilities such as no parking lot on site. Payment options include MasterCard, Visa, and American Express. Prices start around 35 USD per night.
Location
Located in Santo Domingo’s Zona Colonial at C. Mercedes 162, Hotel Guarocuya sits approximately 710 meters from Playa Montesinos beach. The Santo Domingo Herrera Airport (HEX) is 9 kilometers away, making airport transfers relatively straightforward. Nearby dining options include Cafeteria El Conde, just 239 meters away, known for its good location and decent food. Other restaurants within 300-400 meters include Pasta & Pasta and Pollo Rey, although reviews on the latter mention subpar service and cleanliness. The hotel’s central location in the historic colonial district provides easy access to local attractions rich in Spanish history. Street parking is usually available in front of the hotel, as the property does not have its own parking lot.
Tips
- Expect basic accommodations and consider confirming your reservation directly due to past issues with no-shows and room substitutions.
- Bring your own toiletries as soap and iron were reported missing by some guests.
- If you plan to spend most time exploring the colonial area, this hotel offers a convenient and affordable place to sleep.
Policies and conditions
- Child policies: Children are not permitted to stay at this property
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00-16:00. Check out time: 12:00-13:00.
Services and facilities
- 24-hour reception
- Smoking areas
- Garden
- Terrace
- Outdoor furniture
- No elevators
- Free Wi-Fi
- Parking
- Free parking nearby
- Pets Not Allowed
The nearest beach is located on the distance of 710 m. It takes 11 minutes To the beach!
Street view
Video: Hotel Guarocuya de Barahona - Santa Cruz de Barahona - Dominican Republic
Map
Reviews
There was a problem with the date of reservation, the owner did not accept to change it neither refound it. I lost my money
The lady's attention was good and friendly at all times, however the room was not at all what we expected, there were cockroaches and it was nothing like what was shown in the images, we accept why we arrived at 11:30 pm and we were very tired, but it was not what we paid for!
Bad experience
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Guarocuya
Are pets allowed at Hotel Guarocuya?
Pets are not allowed at Hotel Guarocuya despite being listed as a service. Service animals are also not permitted.
Does the hotel provide parking facilities?
The hotel does not have an on-site parking lot, but guests generally find street parking available in front of the hotel.
What types of rooms can I book at Hotel Guarocuya?
Available room types include Run of House, Standard room, Standard Single room, Standard Quadruple room, Standard Double room, Deluxe room, Deluxe Single room, Deluxe Quadruple room, Deluxe Double room, Grand room, and Cottage.
Is Hotel Guarocuya suitable for families with children?
Children are not permitted to stay at this property.
How far is the nearest beach from the hotel?
Playa Montesinos beach is approximately 710 meters from Hotel Guarocuya.
