Brit Hotel Saint Malo - Le Transat in St. Malo

never again
we were sent into annex...not great .. very basic room curtains barely staying on curtain rail...stained carpets...have the management even been in these rooms...do they care...much better hotels than this in st malo...also pathetic excuse for a shower

Awful!
My wife and I had stayed at the Brit Hotel a few times, the last being 6 years ago.
We had booked our room in June, in good time for our visit on the 18th September. My wife is disabled, and I notified the hotel at the time of booking, that she was a wheelchair user, and that we would need an accessible room. We didn’t revive a reply. It was only a couple of days before we were due to arrive did I realise that I hadn’t received confirmation that we would have a suitable room, I therefore messaged the hotel twice using their online form, asking if our room was accessible, with a suitable walk in shower.
Again, no reply.
After an 8 hour drive, we arrived at the hotel and on checking in,we were handed the key to room 202, but before going to the room, i asked if could book a table in the restaurant. We were told that the restaurant was full and they couldn’t find us a table at all.
Annoyed, we proceeded to our room, which was quite dingy, with a separate toilet, the door of which could only be opened at 45⁰, as it caught on the handle of the making it difficult to get into. The bathroom had a bath with a shower over, which meant that my wife was unable to have a shower.
The only good things about the hotel, were a comfortable bed, although only one pillow each was provided, and it’s close proximity to the Ferry Port.
This claims to be 3 Star, but added to everything else, not even tea and coffee making facilities.
I wouldn’t award 2 Stars, and certainly won’t be staying there a