Comfort Aparthotel Toulouse Metropole in Toulouse
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Description
Apart-hotel opened in 2005. In this apart-hotel 210 rooms, 5 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Continental Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required A fixed amount of €200.00 (approx. US$232.95) is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
- Pets: Pets are allowed on request Fee: €6.00 (approx. US$6.99) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00-21:30. Check out time: 06:30-11:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Upper floors accessible by elevator
- Non-smoking rooms
- Fridge
- Family room
- Smoke Detector
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Vending machine
- Microwave oven
- Coffeemaker
- Kettle
- Free Wi-Fi
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Arabic
- Tour assistance
- Sun Deck
- Parking
- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Business center
- Fax and copy machine
- Table Tennis
- Golf course
- Fitness facilities
- Gym
- First Aid Kit
- Children's playground
- Family/Kid Friendly
- Pets allowed
Street view
Video: Comfort Aparthotel Toulouse Metropole | Toulouse, France | Hotel Review🏠
Map
Reviews
Avoid the Zenitude Toulouse Métropole (Comfort Aparthotel Toulouse Métropole ) at all costs, especially if traveling with children. Immediately upon check-in, my family (including 3 minors, ages 14, 11, and 2.5) was trapped inside their malfunctioning elevator on the ground floor.
The lift immediately turned into a hot oven. My young children were dripping in sweat, panicking, and crying for help. The hotel completely failed to respond to the internal yellow emergency alarm button, and no one answered the front desk phone line for a prolonged period. Out of sheer desperation, I had to call the French Emergency Services (112) from inside the lift to coordinate our rescue.
When a technician finally released us after 45 minutes, the hotel staff showed a complete lack of basic human decency. No one checked on our wellbeing, and they did not even offer a glass of water to my deeply distressed children. Front Desk Manager explicitly refused to issue a technical incident report, claimed the failure was "beyond their control," and insultingly offered a free breakfast as compensation.
Upon checkout, they refused a refund and told me to wait a week for a manager reply. This property has hazardous, unmaintained facilities, a complete disregard for guest safety laws (obligation de sécurité de résultat under French Civil Code), and zero customer care. Unsafe for families.
The only downside was the housekeeping policy. For a week-long stay, we were only given two towels and two toilet rolls, which felt a bit impractical. A little more attention to these basics would have made the experience flawless.
Overall, though, I’d highly recommend it and would happily stay again!
The hotel is also within walking distance to the tram, which made getting around even more flexible. The staff were friendly and spoke English, which made everything from check-in to local advice smooth and easy.
Our room was comfortable and had good facilities, including air conditioning and a small but useful kitchen. The swimming pool was another highlight - not very deep, so even non-swimmers could enjoy a dip. From the pool, we could spot planes flying overhead and even saw a few Belugas, which is a special sight in Toulouse!
Although check-out is usually at 11 AM, our flight was later in the evening. The hotel kindly offered to store our luggage in secure lockers and allowed us to use the reception area and pool until it was time to leave, a thoughtful and much-appreciated gesture.
Overall, a very good experience. Convenient, comfortable, and welcoming. Would definitely recommend!
Great for a stopover on the way to your destination.
We'll be back.
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Frequently asked questions about Comfort Aparthotel Toulouse Metropole
How much does it cost to stay at Comfort Aparthotel Toulouse Metropole?
The cost of staying in Comfort Aparthotel Toulouse Metropole depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 71 USD. Enter your dates to see the exact offer prices.
Does Zenitude Hôtel-Résidences Toulouse Métropole have a pool?
Yes, Zenitude Hôtel-Résidences Toulouse Métropole has a swimming pool for guests.
Does Zenitude Hôtel-Résidences Toulouse Métropole allow pets, and what is the pet fee and weight limit?
Yes, pets are welcome at Zenitude Hôtel-Résidences Toulouse Métropole, but we recommend calling ahead to confirm details (e.g., pet size, fees).
Does Zenitude Hôtel-Résidences Toulouse Métropole offer breakfast?
Yes, Zenitude Hôtel-Résidences Toulouse Métropole offers breakfast for guests. Breakfast options include Continental.
How to get to Zenitude Hôtel-Résidences Toulouse Métropole from the nearest airport?
The nearest airport is Toulouse Blagnac Airport, located about 11 mins from hotel by car (7.3 km) away.
What’s the cancellation policy at Zenitude Hôtel-Résidences Toulouse Métropole?
The cancellation policy at Zenitude Hôtel-Résidences Toulouse Métropole depends on your room type and booking terms.
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Hotel prices for: September - October 2026 calendar
The average hotel price this month is 71 USD The best time to book is September 29, with rates starting from 71 USD






























































































































































































