Kyriad - Deauville St Arnoult in Deauville

disgusting staff, never go there.
we were a group of teenagers staying two nights in there and i can mention a lot of bad things happened but one of the worst incidents was one staff member punching LITERALLY PUNCHING one of us for being a little bit loud. thank god he only hurt his back and arm but the punch was kinda scary.

Disappointing Stay with Cleanliness and Comfort Is
Our stay was disappointing due to several issues. The room had cobwebs in almost every corner, and as someone allergic to dust mites, the carpet triggered a nasal allergy flare. The pillows were thin, the extra one smelled bad, and the decorative pillows had visible stains. Toiletries were limited to pump hand soap and a combo shampoo-shower gel—no slippers, toothpaste, bar soap, or tissues provided. Breakfast was also underwhelming, with no vegetables or lactose-free milk, making the €14 price unjustified. Overall, the experience didn’t meet expectations.

Avoid
We booked the hotel so that we could use the bar and restaurant for our evening meal. We arrived in the dark in the middle of a storm and was told we couldn't use the restaurant/bar as it was booked out for a group booking. They did not advise us of this even though I emailed them, prior to our arrival, to which they did not respond. They could offer us no alternatives for food, nor did they direct us to anywhere nearby. The room was dirty with stains on walls and skirting boards. The toilet bowl was dirty and the bin in the bathroom hadn't been emptied. The central heating system didn't work but there was a very antiquated electric heater which we had to use. Breakfast, however, was very nice with lots of choice. There are lots of hotels in the vicinity so in future we will be using one of these.