B&B Hotel Hamburg-Wandsbek in Hamburg

Hotel is great. Rooms have lots of room (we had a family room).

My only issue is breakfast. Apparently we need to clear the tables ourselves after breakfast. That’s fine but no one told me. We cleared our table of all the mess our two kids made and put every away.

The kids went upstairs and my wife and I enjoyed a coffee alone.

We got up and left.

Honestly didn’t even think about the 2 cups we left on the table until the old lady working in the restaurant came running into the lift and basically dragged us out.

She only spoke German, we can speak English but she couldn’t. I said I don’t speak Germany and in English she said “precisely”. What was that supposed to mean?

It turned out she was annoyed that we left the cups on the table. She crabbed a tray and gave it to me and made a motion for me to pick it up and put them away.

When I did it she bowed at me and said “thank you”. Seriously what is with her attitude?

How rude and horrible can one person be and especially to a paying customer.

This happened on at around 0935 on 05/07/24.

I understand people can have an off day but when I spoke with her colleague I got this impression this happens often.

Other than that the hotel was great! Rooms were spacious, great location. The food in the breakfast room could have been a bit more diverse. Pastries and bread rolls seemed to be the only options. Some hot food would be nice.

I stayed there for two nights. The room wasn’t cleaned after first night, so all towels were wet and stank of damp. Breakfast costs 12.90€, but nothing to eat, literally. Only coffee and bread.

Cons: The word Breakfast in B&B is not actually justified. Too limited breakfast options to call it a Buffet. No freid eggs and bacon for Breakfast!? Air conditioner didn't work and somehow its warm inside the room than outside.
Pros: Very clean. Freindly faces at the check-in and during breakfast.