Hotel Nassauer Hof in Wiesbaden
✅ Excellent location close to Kurhaus and Kochbrunnen hot spring ✅ Spacious rooms with comfortable beds and classic elegant decor ✅ Heated pool filled by a natural hot spring and a well-rated spa ✅ Michelin-starred restaurant and a lively bar with quality cocktails ✅ Helpful and friendly staff members, with some praised for exceptional service ❌ Many guests report rooms are outdated with issues like broken air conditioning and mold smells ❌ Housekeeping inconsistencies including dirty dishes left and disturbances during night ❌ Front desk service at times perceived as unhelpful or indifferent ❌ Breakfast can be limited with occasional shortages and slow service ❌ Price point considered high relative to the quality and amenities offered
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Description
Hotel Nassauer Hof in Wiesbaden is a historic 5-star property established in 1813 and renovated in 2003. It offers a range of room types from Superior Single rooms to Royal Double Suites, with options that include courtyard views. Guests have access to numerous amenities such as a heated pool filled by a natural hot spring, a solarium, sauna, fitness center, and a casino. The hotel features a Michelin-starred restaurant and a lively bar, plus services including express check-in, laundry, currency exchange, and free parking. While the hotel is praised for its spacious rooms and classic luxury design, some reviews note that certain parts of the hotel and rooms feel outdated and in need of renovation, which is planned for the near future with a closure for two years. Service is generally helpful, with specific staff highlighted for their kindness, though some guests experienced inconsistent housekeeping and front desk responsiveness.
Location
Situated at Kaiser-Friedrich-Platz 3-4, Hotel Nassauer Hof stands in the heart of Wiesbaden. It is only 223 meters from the famous thermal spring Kochbrunnen, known for its healing waters. The hotel is a short walk from several dining options, including the Restaurant James Joyce (266 m) and Café ALEX Wiesbaden (267 m). For shopping, entertainment, and cultural events, the hotel’s central location across from the Kurhaus is convenient. Frankfurt International Airport (FRA) is located approximately 24 km away, making the hotel accessible for international travelers. The nearest beach, Strand Bastion von Schönborn, is about 9 kilometers from the property.
Tips
- If you have temperature sensitivity, request a room with functioning air conditioning or courtyard view to avoid heat issues reported by some guests.
- Plan to arrive with patience during breakfast as some items may be slow to restock.
- Use the spa facilities early in your stay to fully enjoy the thermal pool and wellness treatments before any renovations begin.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Gift shop
- Terrace
- Bridal suite
- Non-smoking rooms
- Room service
- Interconnecting rooms available
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Poolside bar
- Packed Lunches
- Bottled water
- Free Wi-Fi
- Internet
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- German
- English
- Multi-language staff
- Tour assistance
- Casino
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Indoor Pool
- Beach facilities
- Beach/pool towels
- Heated swimming pool
- Rooftop pool
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Solarium
- Massage
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Pets allowed
Video: Hotel Nassauer Hof Review & Fine Dining Michelin Restaurant Ente - Elegant Escape for the Soul
Map
Reviews
My first room was a decent size for a single, but it felt like a sauna. When I called the front desk, they told me to “just open the window,” which would have let in every insect possible since there are no window screens. Later I discovered the heater was stuck on full blast, even though the thermostat was turned off — it was completely broken.
I asked for another room but was told the hotel was fully booked. Thankfully, Marta, a very kind staff member who brought me a fan, saw how unbearable the room was and advocated for me. Without her help, I might have passed out from the heat.
The second room I was moved to was half the size and smelled strongly of mold, but at least the temperature was tolerable.
Overall, I cannot in good faith recommend this hotel to anyone, especially not for the price they charge. I still have one more night to stay and honestly wish I could leave. I just hope I don’t get sick from the mold smell. I will ask if I can be moved to another room tomorrow but I doubt they will be very helpful at the front desk based on my previous experience.
Editing because I did receive excellent service in the morning from reception I did not catch the lady’s name, but she tried her best to make the situation right and promised me an adequate room when I came back from my meeting which she did. I still sticl by the fact that based on amenities it’s a 3 star, but I’m much happier with my room today.
Will start saving now to stay when the refurb is complete. Hope it retains its classy, restrained atmosphere. ❤️
The rooms are spacious and the staff is friendly and helpful. I was waiting briefly in the car for my parents at the entrance and got asked twice what I was doing — a bit much, but at least they’re attentive!
That said, the price is hard to justify. It may be 10–20% better than other 4-star hotels in Wiesbaden, but it costs nearly 3 times as much. The thermal bath is a highlight and definitely a nice feature, but overall, the value for money just isn’t there.
Despite the grandness of the hotel, it's feeling a little dated. It feels like it was the height of elegance 40 years ago. No issues with the room, but I would say it was a little overpriced. Our view was of a nothing courtyard. The hotel bar allows smoking and was not so great to be in. We arrived with a car and it's not entirely obvious where to pull-in for valet or to unload luggage since the circle drive actually says taxis only. The staff was kind, but often seemed a bit annoyed to answer questions. The spa pool is nice, but basically just lukewarm and the sauna is an extra cost. The breakfast was good, but not quite worth the price tag.
All in all, a nice stay, but the overall experience doesn't quite live up to the curb appeal
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Nassauer Hof
What types of rooms does Hotel Nassauer Hof offer?
The hotel offers Superior Single room; Superior Double room; Superior Double room with courtyard view; Deluxe Double room; Deluxe Double room with courtyard view; Double Junior Suite; Double Junior Suite with courtyard view; Executive Double Suite; Executive Double Suite with courtyard view; Presidential Suite; and Royal Double Suite.
Is there a swimming pool at the hotel?
Yes, Hotel Nassauer Hof has a heated pool filled by a natural hot spring.
Are pets allowed at Hotel Nassauer Hof?
Pets are allowed, but you need to contact the property for details regarding fees.
What dining options are available on-site?
The hotel has a Michelin-starred restaurant and a bar. There is also a more casual restaurant called Organerie.
How far is the hotel from the Frankfurt International Airport?
Frankfurt International Airport (FRA) is approximately 24 kilometers from the hotel.









































































