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265 USD
Sofitel Frankfurt Opera in Frankfurt am Main
🌍 Germany, Frankfurt am Main, Opernplatz 16
● Center: 500 m
☎ Phone: +49 69 2566950Show
✅ Staff consistently described as friendly, helpful, and professional, with specific praise for concierge Philipp and bell staff. ✅ Rooms are spacious, clean, and well-designed, including features like heated bathroom floors. ✅ Breakfast quality and service receive multiple compliments, with attentive restaurant managers and waitstaff. ✅ Great central location close to old town, parks, public transport, and notable restaurants. ✅ On-site facilities such as spa, fitness center, sauna, and pool contribute to a comprehensive luxury experience. ❌ Some guests experienced rude or dismissive service at check-in and perceived bias from staff. ❌ Maintenance issues reported in certain suites, including scratched furniture and peeling veneer. ❌ Restaurant closure on Sundays limits dining options to a limited bar menu, which some found disappointing. ❌ Complaints about slow and inefficient check-in processes and occasional reservation mix-ups. ❌ Air conditioning in some rooms was reportedly insufficient, leading to discomfort during warm nights.
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Rooms and prices
2 guests
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Classic Double room
Wireless internet, air conditioning and minibar
Beds:
265 USD
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Superior Double room
Wireless internet, air conditioning and minibar
Beds:
278 USD
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Luxury Double room
Wireless internet, air conditioning and minibar
Beds:
514 USD
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Double Junior Suite
Wireless internet, air conditioning and minibar
Beds:
711 USD
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Prestige Double Suite
Private bathroom
Beds:
1 236 USD
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Opera Double Suite
Private bathroom
Beds:
3 390 USD
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Presidential Double Suite
Air conditioning and private bathroom
Beds:
4 226 USD
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Description
Sofitel Frankfurt Opera is a 5-star luxury hotel built and renovated in 2016, located in a prime area of Frankfurt am Main. It offers a wide range of room types from Classic Double rooms to the Presidential Double Suite, catering to various guest preferences. The hotel maintains top cleanliness and service ratings, with many guests praising the professional and friendly staff, especially highlighting concierge and front desk personnel. Facilities include a spa and wellness center, fitness center, sauna, pool, and an on-site restaurant and bar. The hotel allows pets with a fee and provides amenities such as free WiFi, free parking, and bikes available at no cost. Some reviews note exceptional room features like heated bathroom floors, while others mention occasional service inconsistencies and maintenance issues in some suites. Overall, the hotel has a strong reputation for quality and location, frequently appreciated for its welcoming atmosphere and attention to guest needs.
Location
Sofitel Frankfurt Opera is situated at Opernplatz 16, just a few minutes' walk from the old town area and several restaurants including Gregorelli's (183 m) and Zarges (215 m). It is approximately 10 kilometers from Frankfurt International Airport (FRA), reachable by about a 15-minute subway ride plus a short walk. The hotel’s location offers easy access to cultural attractions and local bars, making it convenient for both leisure and business travelers. Guests have noted the proximity to public transport and the scenic park adjacent to the hotel, which enhances the city experience.
Tips
- Book a room with a balcony for nice park views and enjoy the heated bathroom floors in winter.
- Arrive early or use express check-in to avoid slow registration waits.
- Consider bringing a car navigation system or ask staff for parking directions to find the underground garage more easily.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western A la carte [Mon - Thurs] 06:30-10:30 Open
[Fri - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required The deposit is determined based on the number of rooms you book. The charge is €100.00 (approx. US$118.79) per room. This property accepts cash, credit cards and debit cards
- Pets: Pets are allowed on request Fee: €30.00 (approx. US$35.64) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
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Services and facilities
General
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- Patio
- All Spaces Non-Smoking (public and private)
- Upper floors accessible by elevator
Rooms
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Smoke Detector
- Cable TV
- TV
- Minibar
- DVD Player
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Coffeemaker
- Bottled water
- Kettle
Internet
- Free Wi-Fi
Transfer
- Car rental
- Airport transportation
- Transfer services
Languages Spoken
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Japanese
- Chinese
Tourist services
- Tour assistance
Recreation
- Bike rental
- Hiking
Parking
- Parking
- Parking nearby
- Garage
Pool and beach
- Swimming pool
- Indoor Pool
- Beach/pool towels
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Cycling
- Fitness facilities
Beauty and wellness
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
Kids
- Playroom
- Babysitting and childcare
- Family/Kid Friendly
Pets
- Pets allowed (under 5 kg) (surcharge)
Street view
Video: Sofitel Frankfurt Opera ✨ Hotel Tour ✨ Le Club Accor Hotel Tester
Map
Reviews
05.05.2026
Superb luxury hotel with very friendly and helpful staff! Great location too. All the staff from check in to breakfast (which was delicious by the way) to housekeeping were professional, welcoming and friendly.
In particular though Philipp from concierge was spectacular and was so helpful in assisting me with my bags being delivered due to KLM losing them on my flight. Will definitely be back!
In particular though Philipp from concierge was spectacular and was so helpful in assisting me with my bags being delivered due to KLM losing them on my flight. Will definitely be back!
24.03.2026
Good nearby old town
15.02.2026
I stayed a while ago and don't usually care to write hotel reviews, but was so disappointed by the experience that I felt it would be a disservice to not write one. I usually love Sofitels and due to a cancelled layover business flight, decided to stay last minute for less than 10 hours before an early morning flight. When I arrived in the evening the men checking me in were rude, dismissive and weirdly patronizing. I'm not sure if it's because I'm a younger woman of color, but it does not surprised me that there are other reviews regarding the negative service and prejudice. I asked about the restaurant and even though it was clearly open, I was "suggested" to order room service, again insinuating that as a solo female, I shouldn't sit alone at the restaurant. Leave your gross biases at home if you're in the service industry.
The room was dirty and not up to 5-star standards. The shampoo bottle was somehow completely empty so I had to call and ask for shampoo in the middle of a shower.
Only good thing was that the early morning front desk attendant was kind and helpful.
The room was dirty and not up to 5-star standards. The shampoo bottle was somehow completely empty so I had to call and ask for shampoo in the middle of a shower.
Only good thing was that the early morning front desk attendant was kind and helpful.
05.01.2026
Annika was proactive in reaching out through message even before our arrival. Lara and the bell hopper were excellent in greeting us and explaining everything during our check in. We were surprised with the room upgrade upon arrival so we were very grateful for that!! The breakfast restaurant managers and waiters and waitresses all provided us great service as well. The hotel has a great location. The only downside to be honest was the total we paid at the parking lot during our 3-night stay hahahaha. Thanks so much!!
01.01.2026
Great hotel, and will stay there gain when in Frankfurt. Loved the room; great breakfast; staff was very friendly and helpful. Also, they have heated floors in the bathroom, which is very nice in the winter!
This is a 5 star hotel, and you will enjoy both the location and atmosphere.
This is a 5 star hotel, and you will enjoy both the location and atmosphere.
15.12.2025
Supper hotel and service
15.12.2025
Supper hotel and service
10.12.2025
A brief return stay in one of the hotel's opera suites. The room still remains one of the better ones but sadly showed considerable wear and tear. Furniture scratched throughout, veneer peeling and TV cabinet wouldn't stay open. Some more maintenance and it could be back to its initial state in no time. The welcome amenity was nice and appropriate.
The main problem however was the F&B offer at the hotel. Arriving on a Sunday meant that the restaurant was closed (odd for a 5* hotel) so the only place to get food was the bar. The limited menu was hardly inspiring. Service was chaotic. G&Ts served without lime or cucumber (Hendricks) and food coming out all at once (instead of the traditional starter, main course order). Food also arrived cold. When trying to redeem the ALL Diamond drinks vouchers for 2 drinks of the limited welcome drink menu, the staff suggested this was not possible: only beer and wine. It was clear that neither bar nor waiting staff had any idea what they are doing. It is also a shame that the bar lost some of its charm by being rammed with seats and tables and the fireplace not working any longer.
Lastly, maybe the door staff could be trained to greet guests when they enter the hotel.
All in all these may appear to be minor quibbles but at a 5* luxury hotel that commands significant rates more should be expected.
The main problem however was the F&B offer at the hotel. Arriving on a Sunday meant that the restaurant was closed (odd for a 5* hotel) so the only place to get food was the bar. The limited menu was hardly inspiring. Service was chaotic. G&Ts served without lime or cucumber (Hendricks) and food coming out all at once (instead of the traditional starter, main course order). Food also arrived cold. When trying to redeem the ALL Diamond drinks vouchers for 2 drinks of the limited welcome drink menu, the staff suggested this was not possible: only beer and wine. It was clear that neither bar nor waiting staff had any idea what they are doing. It is also a shame that the bar lost some of its charm by being rammed with seats and tables and the fireplace not working any longer.
Lastly, maybe the door staff could be trained to greet guests when they enter the hotel.
All in all these may appear to be minor quibbles but at a 5* luxury hotel that commands significant rates more should be expected.
17.10.2025
The customer was satisfied, the service was excellent, thumbs up!
21.07.2025
The hotel has a great location, clean rooms, and five-star standards. The staff are friendly and efficient. The food is also excellent and highly recommended. The only inconvenience of this stay was that the hotel's underground parking garage was difficult to find, which took some effort.
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POIs near hotel
Guiollett Monument (4 min)
Classicist memorial from 1837 with bust and reliefs, dedicated to Mayor J. Guiollett who ordered the leveling of city ramparts.
Goethedenkmal (5 min)
Classicist bronze monument from 1844 honoring poet J. W. von Goethe with allegorical reliefs and epic scenes.
Snow White Statue (6 min)
Modern limestone sculpture by A. Haag featuring a reclining fairy tale figure and dwarfs, created around 1930.
Tickets: Hop-on Hop-off Bus Frankfurt, 21 EUR View
Gutenberg-Denkmal (7 min)
Neo-Gothic monument from 1858 dedicated to Johannes Gutenberg, featuring printer busts and allegorical figures.
Philipp Reis Memorial (8 min)
Art Nouveau memorial from 1901 commemorating telephone inventor Philipp Reis, featuring his bust and youthful figures.
Cafe and Restaurants near hotel
Restaurant «Gregorelli's» (3 min)
Meisengasse 12, 60313 Frankfurt am Main
Restaurant «Zarges» (3 min)
Große Bockenheimer Str. 10, 60313 Frankfurt am Main
Restaurant (3 min)
Frequently asked questions about Sofitel Frankfurt Opera
What types of rooms are available at Sofitel Frankfurt Opera?
The hotel offers Superior Double room, Classic Double room, Luxury Double room, Double Junior Suite, Opera Double Suite, Presidential Double Suite, and Prestige Double Suite.
Is parking available at the hotel?
Yes, free parking is available, but some guests have found the underground parking garage difficult to locate.
Are pets allowed at Sofitel Frankfurt Opera?
Pets are allowed on request with a fee of €30.00 per pet per night. Service animals are also permitted on request.
What are the breakfast hours and options?
Breakfast is served Western A la carte from Monday to Thursday between 06:30 and 10:30, and from Friday to Sunday between 07:00 and 11:00. Additional breakfast fees apply.
How far is the hotel from Frankfurt International Airport?
The hotel is approximately 10 km from Frankfurt International Airport (FRA), about a 15-minute subway ride plus walking.
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