A&C Hotel

Never again this Hotel!

Unfortunately, the customer seems to be in this Hotel all others as the king. We were treated by a staff member (didn't want to tell us his name , but according to Facebook, in relation to the Director) lied to, and very rude. It was not to speak with a supervisor.
Error offered on the Internet can happen Yes , but then you should stand by it, and the guest talk about it. Here seems to feel, however, regardless of whether the customer .

In addition, several days) has not been made in the whole time we were there (once the bed in the room, or otherwise room service is offered , except for new towels.

The walls are very thin , so you can understand from the side-rooms of almost every word , if you speak a little louder.

The temperature of the shower fluctuates during the showers again and again. The Breakfast was very sparse and none of the TES quality.

We will stay there again.

1 star is still too much.

Short summary:
- Rotten Egg
- Wrong information about the booked rooms
- Very unfriendly staff at the front Desk (older gentleman gray hair)
- No insight about the mistakes they made
- No concession to the customer, in case of cancellation request, in accordance with the experiences.

The A&C Hotel Hannover was at the time of booking and until yesterday, a three-bed room equipped to have available:
1 single bed, 1französisches double bed, 1großes double bed.

Upon Arrival, the were made only a single bed and a double bed turned out. After the reception, and later also of the representatives of the management were a friendly face that can give rise to insight turned out. Also you claimed to have no influence on the data, which are available for Booking and to contact Booking.

After we took this a few minutes later in the attack, has changed mysteriously, and the Booking...

In the vortlauf conversation with Booking the had the Hotel done this even for a few minutes before.

Add to that the came at Breakfast, the egg has seen better days and was rotten. To be honest, I had never seen. As we approached the same man again, he said, unfortunately, soggy:"I can't see purely what is in the eggs".

This prompted us to attempt to company the Hotel as quickly as possible to leave, because we have a us holiday presented differently. Unfortunately, there were again no insight to the Hotel and Booking was able to achieve nothing.

I can unfortunately not recommend anyone to this Hotel only because here it's all about the money, and the customer is kept in any way important.

This Hotel is an absolute disgrace: Only an hour before arriving, by chance, know that the Hotel has rented the room more - debt-to-HRS, it is called... rooms: attic, bed under the two Windows in sloping roof, drafty, loud, door-rattling, 189 EUR per night without Breakfast - is insolence no expression...
AVOID IN ANY CASE!