Sunday Hotel and Spa in Wismar

Be very aware you need to spend €5 to park
Meal was 28€ a head but we went in to town to Sadhu which was amazing and a lot cheaper.
Breakfast was reasonable with plenty to choose from.
This hotel needs updating badly and while we were there it was full of bus tours, we felt 200 yrs too young!
This hotel is in the back of an industrial estate so don't expect anything around it!

Not a very "user friendly" hotel, especially if you don't speak German! All the guest hotels information was written in German so I had to put it through the translator to understand. The staff also spoke very little English. Furthermore, I did not find the staff very friendly. After checking out the sauna area I realised I needed 2 euros for the spa (this is ridiculous in itself!) so I go to the front counter where the gentleman there says "oh you can't just come in here and use the spa", who obviously assumed I wasn't a guest, instead of asking if I was a guest. Then after sorting this out I ask him what time the restaurant was open to which he replies "the restaurant is not open tonight or tomorrow night...you have to book". So you would think that he would have asked if I would like to make a reservation but NO...So after being out and about the whole day and feeling exhausted Ihave no option but to go to the shops up the road. I decide to take an uber or taxi. After much time spent in the foyer of the hotel trying to get an uber I ask the gentleman to order me a taxi to which he replies..."oh it's only a 10 minute walk to the shops". You would think that after seeing me there in the lobby he would have asked if everything was okay and if I needed help but again no real customer service! On any other given day I would have been happy to walk to the shops but after being out in th cold and snow all day and feeling exhausted I did not want to have to do this. Also it was dark, which is a safery concern for a woman on her own!
The rooms were comfortable but dated and there was no tea or coffee in the rooms or any nice individual personal items (body lotion etc).
The spa area was nothing to write home about.
I got the general feeling that the staff here were unenthusiastic and tired and only want to do the bare minimum for their guests.
Would not stay again.

Would not rate as 4 star, yes they have a pool, and a training room!. Unfortunately our bathroom had mould on the shower wall and round the glass shower door, the shower head leaked, and the toilet was cracked. The net curtains are in need of a wash, the tv remote control on off switch did not work. The room was not cleaned in the 4 days we stayed, even though a notice said if you leave your towels on the floor they would be changed, did not happen all we got was wet towels on the floor.. Breakfast was ok, but on last morning the cooked option, Bacon Beans Sausages were all cold. On the plus side, the staff were all very friendly and helpful, the large double bed was very comfortable and the parking was good. Sorry was expecting a bit more from a 4* hotel.

Standard hotel, smalle Roms without All what you ned. Good breakfast, ok danner. Rate as 4 star i woyld rater sat 3 star.