Naxos Palace Hotel in Stelida

This is a decent hotel that needs some tlc. The hotel and grounds are pretty. The pool chairs are falling apart- we had to put the screws back into multiple chairs in order to use them. The pool water was very cold. The hotel is on a hill so there are a lot of stairs and no elevator. There was an employee that helped us with our bags but it was a pretty long unexpected climb. The breakfast buffet was good, a number of options. The dinner buffet is €20 a person and it wasn't worth it - the food was ok but there weren’t a lot of options and you can get supper at a restaurant in town for less with better food. The bed was comfortable and the room stayed cool. The shower was large - but there is no bathroom fan. We stayed 3 nights and our room was cleaned one time and during that time they left our room unlocked and took our dirty towels but didn’t leave us any clean ones. We told the front desk and they did get us new towels. A unique thing to the island is that your room has an electricity key- so there is no electricity in your room if you are not in the room- this was the same in all our stays on the Greek islands. The staff at this hotel really don’t seem to care about their jobs, helping guests, or working really. They are hard to find and seem to spend more time visiting with each other or on their phones. The real draw to this hotel is its location - it is between Prokopios and Naxos town with a bus stop right outside- the hotel sells bus tickets for €2.50 and the bus comes every half hour. We were able to spend the day at the beach in Prokopios which is beautiful and then have dinner in Naxos town - which was awesome. I would stay at this hotel again but it would really be nice if they did a little maintenance on the grounds and rooms