Pefkos View Suites & Maisonette in Pefki Rhodes

I have never actually stayed here but have recently stayed at the adjoining property (Stella view apartments). Upon arrival via taxi, I was directed to what I was told was the entrance / reception area, a woman greeted me quite abruptly and requested my booking information as she had no guests due. When I provided it she told me I was at the wrong place, go away she was not there to help me and pointed me in the direction of another building, after re-checking our booking I already had the information to obtain our key for the room at Stella view.
When we were leaving 2 days later, again my taxi collected me from the entrance to pefkos view, as the property’s are joined I thought there would be no issue with walking past the pool bar / pool area (where I had spent money just that afternoon) to meet my taxi. The same lady who greeted us when we arrived rushed out from behind the bar and blocked my route, ‘shoo-ing’ us back the other way and became quite aggressive, I tried to explain I had never been here before and thought it was ok to use this route but the lady became very argumentative and aggressive towards us, invading my personal space. When the taxi driver intervened and helped me with my baggage into the car she began arguing in Greek with him, before returning to English solely to call us all sorts of names and again become aggressive and invade our personal space. After again trying to explain I had not been here before and apologising for taking the incorrect route and advising I did not know there was 2 gates / separate entrances for the 2 properties the lady continued to tell us we were stupid, must watch who we are speaking too and to not return. Needless to say, I will NEVER return and give her any of my custom, a simple mistake was made due to a miscommunication and I felt it was dealt with extremely badly on her behalf. I was embarrassed and humiliated by the way she was going on as other guests witnessed it. An older Greek gentleman had to come outside and accompany her back inside whilst seeming to apologise to us?
The reviews on here seem to praise the staff at this property for going over and above so I am not sure if she simply did not like us, did not take kindly to our genuine error or was just having 2 bad days when we seemed to interact with her but either way, it was highly unprofessional.
Like I stated earlier, I have never stayed here so this review is not of the hotel itself but is based upon our interaction with the staff.