Choice Stay Hotel Denpasar in Denpasar

Bad experience. Paid for breakfast, in the morning we sat en waited: no breakfast. No staff, no one there. Smelly bed, dirty shower, dirty spoons in the room. Didnt feel welcome, staff was not really nice. Only talked about money, so we left without having breakfast (but already paid) one day earlier. Staff didnt ask why. We coudnt find the pass of our room, they only mentioned we had to pay for that. Insane, we already paid 160 k for breakfast we didnt get and we paid for another night, so they have earned enough by exploiting. When we mentioned these topics we didnt get a emphatic response at all. Don't go here!

This is rather a Motel (at a very busy road, no points of interest near, you just want to sleep one night and travel on). The place is poorly managed and needs a complete overhaul. Forget about the pool area, you won't want to use it when you see it. Lot's of cheap materials (plastic, fake wood, fake leather). Instead of thoroughly cleaning the shower and bathroom, they put those toilet deodorizer blocks in the corners (see photos). You can smell the toilet cleaner in the room, too. So they installed an automated vanilla vaporizer above the bed to cover up the smell from the toilet. All the staff was wonderful. Warm and welcoming and they went out of their way trying to make me happy. For instance, I didn't like the banana pancake (because they had poured sugar syrup all over it, calling it real honey), they made a special breakfast just for me the next day.

Bad service. Receptionist and room service were unfriendly. I've never write bad comment like this before, but this time, I'm just too disappointed. But maybe it's just that one person (the female receptionist, idont know her name) who did this. But I think the hotel management did not make a good service quality control. One thing i like about this hotel is the spacious and clean room :)