Azana Boutique Hotel Denpasar in Denpasar

Comfortable stay and friendly staff for an affordable 3 star hotel. My only negative thoughts are the pool was never cleaned during my three night stay, alot of children were using the pool and I had tattoos that were still healing so I didn't want to risk an infection. Bed sheets, pillows and towels had stains on them and the shower room walls looked like they had never been cleaned (soap stains).
Guests were leaving their takeaway rubbish outside the rooms in the hallway and didn't look pleasant.
Maybe hotel can improve staff cleaning techniques for a more enjoyable stay.

Everything else was pretty good, but the shower system in the room needs to be replaced.

Clean, cheap, good location, helpful worker team, good restoran 🍽️

Overall good

This is an old hotel. I chose this hotel just for its strategic location.

The room is clean and breakfast is not bad

Reasonable location, but it's on the Hwy. Bathrooms need to be renovated or cleaned better. Good value for money though

Shockingly, Poor Initial Room, Improved, But Still Lacking

Our stay at Azana Boutique Hotel was a mixed experience. The initial room that was assigned was in a deplorable state. Mould was visible in multiple areas, the drain under the faucet was leaking, and the bed linens were visibly dirty. To add to the distress, the room was infested with ants and spider webs, creating an unsanitary and unsettling environment. It was truly shocking that such a room was offered to guests.

Thankfully, the staff were responsive to our complaints and promptly moved us to a significantly better room the following day. However, the initial experience left a lasting negative impression on our stay.

The Superior King Room, even after the upgrade, lacked essential amenities like a refrigerator, safe, and microwave. The absence of an ice machine on the premises was also inconvenient.

Furthermore, the lobby restroom was consistently unclean. The floors were always wet, likely due to inadequate cleaning procedures, creating a hazardous and unhygienic environment for guests.

Overall: While the upgraded room was a considerable improvement, the initial room was unacceptable, and the lack of basic amenities in the Superior King Room were significant drawbacks.

Recommendation: I strongly advise potential guests to inquire in detail about room conditions and amenities before booking at Azana Boutique Hotel.
I hope this more detailed review is helpful!

Overall, the hotel offers good value for the price!
The downsides were that the room we stayed in didn't have a freezer and was somewhat noisy, but it wasn't a big issue for us. The staff were friendly and helpful!