Silver Hotel by BarbarHouse in Matino

I'm really sorry, but unfortunately I can't express myself positively, there is a bit of work to be done on everything. The room was clean which was very important. But the TV didn't work, the fridge didn't work, the phone placed on a chair, lack of bedside tables, in the bathroom the hangers for the shower towel and toilet paper were broken, in the shower there was no support base for the shower gel. ... bedroom and bathroom window without mosquito nets ..... mattress too soft ....
Polite and courteous staff like all the locals we met.
Service and breakfast not the best, in this historical period, relative to the covid, there were cutlery and plastic glasses touched by all the customers who served themselves automatically. Only at the distribution of the coffee was one of the hotel employees, a courteous person who did his best.
Thanks anyway for the assistance provided, good work and we hope that in this summer you will be able to work a lot and improve some aspects. Thanks again.

I am not at all satisfied with the spa for various reasons: the water in the bathrooms was full of rust, in the spa it was cold, the water temperature of the whirlpool was cold, the emotional showers did not work properly, "the multisensory area" with uncomfortable seats, hard and covered with tiles, they helped to make one feel even colder. It is not possible to manage the time spent in the various stations at will, they force you to follow a path chosen by them and with pre-established times.
The massage on the other hand was very relaxing. I will certainly not return to this property and I do not recommend it.

Absent cleaning and hygiene, emotional nightmare shower, dirty, full of limestone, hydro massage tub that has nothing of hydro massage and even this very dirty, showers in the changing rooms full of limestone and rust, dirty floor like the doors and walls, path with non-alcoholic cocktail never arrived and later we asked for it and we were told "arrive immediately", obviously it had not arrived, the girl who was there was confused and insistent. Bad experience, never again, nothing but relaxation. I strongly advise against, go to the sea.