Hotel Tauke Khan Plaza in Shymkent
✅ Quick late-night check-in completed within 5 minutes ✅ Rooms described as clean, spacious, and fairly new ✅ Breakfast and coffee received multiple positive mentions ✅ Helpful and English-speaking staff like receptionist Aizhana ✅ Free packed lunch provided for early check-out guests ❌ Noise from a nearby sports club, with football activities until 11 p.m. ❌ Some maintenance issues: broken exhaust fan and non-working air conditioning in some rooms ❌ Breakfast choice and coffee taste occasionally criticized ❌ Slow room cleaning reported by some guests ❌ Pets are not allowed despite general hotel services listing them
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Description
Hotel Tauke Khan Plaza is a modern 4-star hotel located in Shymkent, offering 82 rooms across various categories including Standard Double, Deluxe Double, and Premium Double Suite. Guests can expect air-conditioned rooms with non-smoking options and family rooms available. The hotel provides facilities such as a fitness centre, sauna, spa and wellness centre, plus a restaurant serving buffet breakfasts from 7:00 to 10:30 daily. Free Wi-Fi and parking are included, along with 24-hour reception and security. The hotel’s clean and spacious rooms have been praised, with some guests noting the quick check-in process and helpful staff. While most reviews highlight the good food and quiet floors, a few mention noise disturbances from a nearby sports club and some maintenance issues like a non-working exhaust fan in bathrooms.
Location
Situated at prospekt Tauke hana 105/4 in Shymkent, the hotel is 13 km from Shymkent Airport. Nearby cultural landmarks include the Ethnographic Museum "Kenbaba" at 1.43 km, the Regional Museum and History Museum at 1.63 km, and the Bilyal Mosque 2.31 km away. The city center and shopping areas can be reached within 10-15 minutes by taxi. Within 200-300 meters of the hotel, guests will find cafes such as Zodiac (156 m), Kok-Sarai (160 m), and the Sapphire Restaurant (258 m).
Tips
- If you have an early check-out, ask the staff to pack a lunchbox as they do this service.
- Bring earplugs if you are sensitive to noise, since a nearby sports club can be loud until late evening.
- Confirm the status of air conditioning and bathroom ventilation upon arrival to avoid maintenance issues during your stay.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, UnionPay, Visa
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Express check-in/check-out
- Early check-in
- Late check-out
- Design hotel
- Private check-in/check-out
- Dryer
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Mosquito net
- Safe (in room)
- Accessibility features
- Wheelchair access to bar
- Iron and board
- Ironing
- Laundry
- Concierge services
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Restaurant
- Restaurant (buffet style)
- Free Wi-Fi
- Shuttle
- Russian
- English
- Suitable for Events
- Parking
- Event facilities
- Conference Hall
- Fitness facilities
- Gym
- Baths
- Massage
- Sauna
- Spa
- Hammam
- Family/Kid Friendly
- Pets Not Allowed
Hotel view
Video: Hotel shymkent Tauke han plaza
Map
Reviews
Breakfast was included in our reservation. Everything was delicious, and the coffee was excellent.🙌
Only a few staff members spoke English, but if everyone spoke English, communication would have been easier. Also, the room organization time was a bit slow.
Note for long-term stayers!
+There's a pub in front of the hotel, and the staff were all friendly and the overall cleanliness was excellent. Recommended.
*The exhaust fan in the bathroom didn't work, we reported it to the reception, but they didn't solve the problem, they didn't even offer to change the room.
*The breakfasts weren't impressive, the choice and taste left much to be desired.
*The coffee wasn't tasty, it was hard to tell if it was because of the milk or the machine, but other guests also made comments about this.
*The football field, noise from 7am to 12pm.
*The net on the window, in a word, there is a net there.
I would like the administration to pay attention to these things and improve the service.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Tauke Khan Plaza
What types of rooms are available at Hotel Tauke Khan Plaza?
The hotel offers Standard Double room; Comfort Double room; Deluxe Double room; Classic Double Family room; Double Suite; Premium Double Suite; Standard Single Apartment; Standard Double Apartment; Superior Double Apartment; Deluxe Double Apartment.
Is breakfast included in the room rate?
Breakfast is served buffet style from 7:00 to 10:30. It may be included depending on your reservation, but additional breakfast fees are not included in the total and must be paid at the property.
How far is the hotel from Shymkent Airport?
The hotel is located 13 kilometers from Shymkent Airport.
Are pets allowed at Hotel Tauke Khan Plaza?
Pets and service animals are not allowed at this hotel.
Does the hotel have fitness facilities?
Yes, Hotel Tauke Khan Plaza has a fitness centre, sauna, spa and wellness centre available for guests.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 60 USD The best time to book is October 31, with rates starting from 49 USD