A1 Hotel in Riga

Door lock not working. had some drunk kids storm in the room at 4am saying “that the reception gave them the wrong card”. told the issue to the reception, not a word or a single care given about it. avoid this hole

Nasty hotel. The rooms are outdated and should be renovated. The smell is horrible. The toilet is yellow. I can't believe this hotel has such high ratings on Booking.com. Avoid it.

Disappointing Stay – Poor Customer Service and Unwelcoming Atmosphere

Unfortunately, our stay at this hotel was quite disappointing, primarily due to the lack of basic customer service. From the moment we arrived, there was no warm welcome—just cold, unfriendly attitudes from the reception staff. We were handed our key fobs in silence, with no explanation or hospitality whatsoever.

When I mentioned that we had a large suitcase and noticed there was no lift, the receptionist responded in a condescending tone: “It says everywhere, you should know that.” Not only was this unhelpful, but it also set a negative tone for the rest of our stay. No offer of assistance was made.

The hotel itself has little to offer—an old building with thin walls and glass, so you can hear virtually everything from neighboring rooms and the street. One morning, we were startled when a cleaner opened our door without knocking around 8:30 AM. She left quickly without apologizing, which made us feel like our privacy and security were not respected.

Breakfast was average at best—same limited options every day. The staff member working in the breakfast area made guests feel uncomfortable by watching how much they were taking and reacting with visible annoyance. It felt like we were being monitored, even though breakfast was included.

The location is okay, with nearby buses and trams, but it’s not within walking distance of the old town, so some travel is required.

To top it all off, check-out was rushed and impersonal. No one asked how our stay was or thanked us for visiting—just a curt “all done” when we handed back the fobs.

Overall, I would not recommend this hotel to anyone expecting friendliness, basic hospitality, or customer care. There are certainly better options out there.

I got a room that was not cleaned, second room was ok but. In general cheap equipment. Breakfast good.
I got email scam from this hotel.

I stopped there 2 nights during my euro bikepacking trip and my bike got damaged inside the hotel.
i could hear everything happening in the other rooms. Besides that the room itself was ok.