Queretaro, Av. 5 de Febrero 1303 (3 km from centre) 🧭 Map
Good location for my visitings locally! I have been in this hotel for many times.
The service was great, nice hotel, the room was clean, and very big... the only inconvenient: our tv was broke but we reported it and the manager change us to another room, so it was perfect.
Great stay.
The room was very comfortable and clean. Courteous staff
Facilities: Complete, including a coffee maker. The bathroom was also nice, with ample water for a good shower. The mattress was comfortable, neither too soft nor too hard.
Cleanliness: Very clean, though the coffee maker seemed a bit dusty, as it hadn't been used in a while.
Environment: Parking was very convenient.
Service: Okay, very helpful, and the breakfast was also good.
Exceded my expectations, very clean and hassle free.
I had an amazing experience in this hotel. The personnel was very nice, attentive to my needs. The room was spacious enough, good water pressure, good amenities. The area was not noisy at night, the included breakfast was very good. All great experiences, at a very affordable price.
Queretaro, Blvd Villas Del Meson 56 (14 km from centre) 🧭 Map
******* offered dog friendly room, which was more expensive than normal room. When registering, hotel staff indicated that dog friendly room does not include pet fee, so they charged an added cash fee.
Room was clean and the staff very nice and helpful
Very old. Needs renovation and maintenance urgently.
Loved everything. Great staff and great location
Everything was good I just wanted to say the shower faucet didn’t work properly.
I liked that the hotel appears to be soundproofed—the rooms are spacious and clean. However, the small windows in each room can make it feel a bit closed in. That said, the restaurant, pool, and surrounding amenities contribute to a comfortable and cozy stay.
Queretaro, Av. 5 de Febrero 108, Niños Heroes (3 km from centre) 🧭 Map
Everything was great! The food was delicious, I would like to mention a member of the staff. Mrs. Coni who works at the restaurant. She was so helpful and kind, we traveled with our son with special needs and she was just amazing!! I definitely would love to stay there again.
The property is welcoming with a nice pool and an excellent breakfast!
Loft room has plenty of space. Elevator stopped responding to room key cards to go up but we could still use them down. Service was grear and friendly, were able to change our room easily.
Clean room .good overall experience
The environment is good and the location is okay if you have a car. The hotel is a little outdated but the bedrooms are still okay and comfortable. We stayed for a week. Nothing much to complain. Service is good. The only negative thing is that we could hear the noise coming from the hallway and even from other bedrooms.
Everyone was so nice, especially the Saturday night staff and gerency.
Queretaro, Av. Constituyentes No.2 Ote, Centro (in the centre) 🧭 Map
The only thing I may add, is that the room was very cold at night and the sheets were to slim. I couldn't chance the temperature of the room make it warmer.
Nice people, room wasn’t very clean, sheets were clean everyday. Walls, floors, phone, desk were pretty gross. Also shower didn’t drain water fast enough, smelled like sewer in room.
Room was very clean
Great location
Love the breakfast
Gustavo is an excellent employee- always attentive and remembers me every time I stay there.
The room is very clean and quiet, the location is also good …..
The location is very good, the price is moderate, there are large shopping malls and sports fields nearby, very convenient
Very nice hotel and really convenient location to visit the city centre. Wifi worked well and the bed was very comfortable. Design of the parking lot is a bit strange. A bit difficult to maneuver and park in certain spots, but still very convenient. This is the second time I say here and will definitely be staying again next time I visit the city. Highly recommend this hotel in terms of Value for Money...
Queretaro, Pasteur Sur 277 Col. Mercurio (2 km from centre) 🧭 Map
I really liked the room because it was very spacious, close to the center, and the breakfast was plentiful.
Breakfast was magnificent and included in the price of the room.
Even with the reviews, I did not realize just HOW NICE this hotel is until I walked into the lobby. The waterfall was over the top lovely, and the hotel staff were both kind and informative (I had questions about the city, the hotel, and how to arrange for transportation to the airport the next day). For convenience I had both dinner and the breakfast buffet in the morning at the hotel and enjoyed...
the rooms are a little outdated, no mini fridge to keep some drinks and the tv and the internet where slow. Just and okay place.
Clean, conveniente restaurant, good breakfast buffet
Staff was great. Limited English speakers. I was able to check in very late with no problems.
Queretaro, Carretera San Luis Potosi #13001 (11 km from centre) 🧭 Map
Very nice hotel close to Walmart, shopping mall, movie theater and more.
Room was very quiet and clean. The gym was small but perfect
Needs update floor coverings and improve cleanliness of common areas
My wife and I spent a delightful three months at this hotel, which felt less like a temporary hotel stay and more like a luxurious home away from home. Our penthouse suite on the 7th floor was spacious featuring a large bedroom, a large full bath with dual sinks, tub and shower, an additional full bathroom, and a comfortable living room/den. Additional amenities such as a fridge, microwave, and our...
We were very pleased with this hotel overall. The staff were friendly and kind, and they helped us with all of our questions. They let us check in a bit early, since our room was already ready, and it gave us more sightseeing time in the city center. The taxi services that they contract with are excellent. It is a 20 minute drive to the center of town, and the driver told us some of the history...
Queretaro, Av 5 de Febrero 9200-A, Col Parque Industrial Benito, Juarez, Jurica, Santiago de Querétaro (7 km from centre) 🧭 Map
The location of the hotel is great.
The room was extra large and very clean.
There are great restaurants at the same plaza.
Shops nearby, breakfast wasn't looking great though
The staff was amazing. They help you a lot if you need anything. Really quiet and nice place to stay.
We really enjoyed the breakfast choices. The room was comfortable and clean. Minimalist decor (no closet). The hotel in general was nice and clean. The location is convenient and there is plenty of parking.
I have always stayed at this chain. The receptionist's English skills need to be improved.
I have always stayed at this chain. The receptionist's English skills need to be improved.
Queretaro, Avenida Constituyentes Oriente 40, Col. (in the centre) 🧭 Map
Room is spacious and comfortable.
Room is spacious and comfortable.
EXCELENTE UBICACIÓN
Todo muy bien en el hotel. Muy céntrico, a arriba de una plaza comercial, a unos pasos del Teatro Josefa Ortiz. Estacionamiento pagado, desayuno incluido.
This is a hotel recommended by customers and is very cost-effective. It is a good choice for business travel at the same price. There is a shopping mall downstairs, which is very convenient. The key is that at this price in Mexico, it’s hard to find such a comfortable hotel.
This is a hotel recommended by customers and is very cost-effective. It is a good choice for business travel at the same price. There is a shopping mall downstairs, which is very convenient. The key is that at this price in Mexico, it’s hard to find such a comfortable hotel.
They're all pretty average, and there's nothing particularly bad about them.
Queretaro, Prol. Bernardo Quintana 4100-1, Balcon Campestre (3 km from centre) 🧭 Map
The room was extra large. It was clean, and has everything we needed.
The staff was helpful.
The view of querétaro was great.
Very safe, clean, breakfast buffet was great and free coffee in the lobby at all times
Very satisfied, the room is big.
Very satisfied, the room is big.
I really liked the property and staff, but there were a couple of incidents, that is why I did not give it 5 stars.
Fire alarm went off the 1st night, water temp in our room was up and down for 2 days, other than that excellent stay. Would likely come back.
The hotel's sanitation is average. The carpet on the floor is not clean enough and has a peculiar smell. The same is true for the room. The bedding is relatively clean. In addition, the breakfast is not very rich.
Queretaro, Autopista México - Querétaro 2103 (2 km from centre) 🧭 Map
Everything fine. It was fast and easy. Room was ready and clean.
I knew nothing about Querétaro and spoke no Spanish. The location was near the highway so I could find it in the dark. The room is huge with queen bed, couch, 2 chairs, microwave, refrigerator, and coffee maker; free breakfast and attentive staff. They have been very helpful even tho I know very little Spanish and they know very little English. It is less than a mile from the historic district.
Everything was nice, the only minor issue was that the air conditioning in the room we were given didn't work. It felt a bit closed in.
Everything was nice, the only minor issue was that the air conditioning in the room we were given didn't work. It felt a bit closed in.
Queretaro, Av. 5 de Febrero 108-A, Niños Heroes (3 km from centre) 🧭 Map
The staff and the management team are fantastic.
El desayuno mucho mejor que otras ocasiones. En la recepción muy buen trato nos facilitaron secadora, más almohadas y cobija tiene lo necesario para pasar una buena noche
Staff was super cool they’ll get you an Uber (avoid taxis) super helpful you’re a taxi ride away from work centro not waking distance at all overall property is good and clean
El desayuno l fruta excelente, lo demás mas o menos
Queretaro, Av. 5 de Febrero #1351 (4 km from centre) 🧭 Map
No refrigerator in room. Towel service did not include wash rags
Room walls aren't the greatest. My neighbor had music going. -- white noise machine works wonders though.
Overall not too far from downtown and Texas Road House.
Their system was down to make keys and properly check reservations. Had to wait 45 minutes to get into my room.
Would stay again but...
Room was good and clean, however, they only left coffee the first day, when i called to requeat more for the rest of the stay, they said they had no more.
No bottle of waters in the room and I had to go on the hallway to get water from a machine.
They only had half of a toilet paper roll and only put a new one last when i was about to leave.
Towels were old, and only the day...
checkin was a nightmare. Only one person, a very disorganized group and had to wait for a long time for a 3 minute checkin.
the rooms were spacious and clean, very comfortable
but the property is in the middle on nowhere, so if you dont have a car is complicated to get to places.
Need lot of improvement in food
Breakfast is not having much options and there was no identification for dish also. Lot of mosquitoes are roaming around the counters also.
2nd day one dish was supposed to be sweet as day 1 but it was sour. They simply removed the dish with no replacement.
Also order pasta and pizza that also not up to the mark of Domino’s
Make a written complaint at reception during...
Queretaro, Boulevard Bernardo Quintana No. 5120 (4 km from centre) 🧭 Map
Nice place to stay, I liked the breakfast and rooms are in good conditions
HAY MUCHO RUIDO POR QUÉ AFUERA HAY UN ANTRO
All good little noise from outside but nothing serious
Overall it was good for the price. The bad things. The air conditioning was not working on the room, a technician come and check it, and notify there was no solution. After some hesitations, he reluctantly offer a second room, and the air worked on this one properly. The towels were in really bad shape. The hotel need to renew the towels desperately, they are rotten and old. The breakfast was ok. ...
The hotel very good, ******* not good, they refuse to provide an invoice acceptable for mexican taxes
Considering the cost, overall it was great. The one thing that was inconsistent, that I really needed, was the wifi service. It was very slow, and much of the time was spent 'buffering'. As I only stayed overnight, it wasn't a life or death issue, but it would have been nice.
Queretaro, Carretera, P.º de la República 14301, Juriquilla (12 km from centre) 🧭 Map
The hotel has nice facilities and was generally very clean, which I appreciated. The room was comfortable, and the overall property was well maintained.
However, there were several issues that affected my stay. Although I paid for a room for three people, only two towels were provided when we arrived. The bathroom design is also poor, with very little space to place toiletries and no convenient place...
This hotel was a great option if you don't mind taking uber everywhere. There really is no walkability here as you are next to a very busy road. A vending machine would have been nice or a small store. Other than those things it was a modern clean room
Everything was good except non of the machines in the gym work. so if the gym is important to you, this is not the place to stay
Staff very courteous. Room good. All in all good value. Would stay again.
Yes ! Room was nice and clean. Great pressure on the shower and a good view if the city and parking lot(vehicle). Will defenitely stay again.
Queretaro, Carretera Federal 57 (2 km from centre) 🧭 Map
Every time I go to Mexico I have such a great time in the hotel. It’s just part of the experience
I was not offered any VIP benefits, despite staying here several times, and I have informed the front desk every time that I am supposed to receive VIP offers.
The hotel is conveniently located near Route 57, which makes it suitable for business travel. However, the restaurant experience was disappointing. I was directed to a clean table, but it felt like they weren’t expecting any guests—no utensils, no menu, and no staff around for quite a while. Most of the team seemed to be gathered in a corner, not attending to the dining area. I finally decided it was...
The rooms are ok .. but the finish of them is a little underwhelming, loose floor tiles ,water damaged wood surface . The wifi speeds are slow when working . Room keys failed everyday and was a constant pain . There were some good staff . But after the first week I stopped using the restaurant. Wrong orders ,slow service and if I asked a question I was met with a stern "what's my problem " ? I asked...
The hotel is located right on i57, which is an excelent location to tour all of Querétaro. It has great room service, it's clean and the restaurant has a large variety of food and drink to choose from throughout the day.
Elegant, clean. The location by the highway is not my favourite but I guess it might be convenient for some.
Queretaro, Prol. Av. Zaragoza 101 Pte, Jardines de la Hacienda (4 km from centre) 🧭 Map
They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance.
UBICACION PERFECTA
FRONT DESK FALTA ACTITUD DE SERVICIO
I am torn regarding the review that I want to give to this hotel.
First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling.
It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old.
I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay...
It has a good service and it's nice
Clean rooms, good service but Lot of noise during the night
I loved everything! The rooms were clean... The food, delicious and the service was perfect!
Queretaro, Av. Constituyentes 138, Centro (2 km from centre) 🧭 Map
The air conditioner didn't work properly and the room hardly cooled
I love this property with such a beautiful and well maintained areas, the staff and the combinance to the Center, the bus line is just I from of the hotel for essy in/out!
My second time there!
Parking was easy and secure. The place feels like an oasis in the middle of the city.
Good location. Attentive staff. Clean rooms and hall.
This hotel is in good condition since it’s an older hotel. The king size room was very small compared to other hotels. Bathroom was small too. All clean.
I really liked everything about the hotel. The cleaning and customer service were excellent, and the place felt very cozy, the only suggestion I have is for the pool to close at 11 PM instead of 10 PM.